Understanding Baby Boomers’ Psychological Contradiction in Adopting Automatic Technology
An Application of Protection Motivation Theory
Bibliographic Data
| ID | 12974388 |
|---|---|
| Authors | Law Ka Yan (Hong Kong Polytechnic University), Janelle Chan (0000-0001-9190-7481, Hong Kong Polytechnic University, corresponding author) |
| Year | 2024 |
| Volume | 21 |
| Issue | 1 |
| Pages | 87-109 |
| Publication date | 2024-02-12 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of China Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 1938-8160 • E-ISSN: 1938-8179 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/19388160.2024.2311174 |
| OpenAlex | W4391754078 |
| Language | EN |
| Citations received | 2 |
| References cited | 42 |
The COVID-19 pandemic has brought a remarkable transformation in the hotel industry, leading to an upswing in the adoption of automatic technologies in the post-pandemic era. However, limited knowledge exists regarding the adoption of automatic technologies among baby boomers and their concerns about such technologies. Using a mixed-methods approach, this study employs the Protection Motivation Theory (PMT) to investigate baby boomers' perception and willingness to adopt automatic technologies in the hotel sector. In-depth interviews and surveys were conducted to analyze baby boomers' psychological ambivalence toward adopting automatic technologies. The study enriches the PMT by shedding light on threat and coping appraisals, identifying new crucial indicators to comprehend individuals' behavioral intentions to use automatic technologies, and broadening the scope of the investigation to include external and environmental factors. The findings provide practical insights into how to encourage baby boomers to embrace automatic technologies and assist hoteliers in developing effective strategies to manage risks and prepare for future public health crises
Aesthetics · Baby boomers · Business · Cognitive psychology · Contradiction · Economics · Epistemology · Labour economics · AI in Service Interactions · Applied Psychology · Cyberloafing and Workplace Behavior · Philosophy · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing
Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers
Fear Appeals and Information Security Behaviors
A Meta‐Analysis of Research on Protection Motivation Theory
Technology Adoption by Older Adults
Prediction and Intervention in Health‐Related Behavior
When to use and how to report the results of PLS-SEM
The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education
A Protection Motivation Theory of Fear Appeals and Attitude Change1
Structural Factors Affecting Health Examination Behavioral Intention
The association between protection motivation and hepatitis b vaccination intention among migrant workers in Tianjin, China
Bridging the communication gap between Generation Y and the Baby Boomer generation
Exploring the Formation of Mobile Travel Website Quality and Predicting its Influence on Travelers’ Behavioral Intentions
Inductive/Deductive Hybrid Thematic Analysis in Mixed Methods Research
Acceptance of contactless technology in the hospitality industry
Impact of robot hotel service on consumers’ purchase intention
| Unique citing works | 2 |
|---|---|
| Citations per year | 2 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 2 |