The effects of changing power and influence tactics on trust in the supervisor
A longitudinal field study
Bibliographic Data
| ID | 13036504 |
|---|---|
| Authors | Robert C Mayer (0000-0001-8522-8036, North Carolina State University, corresponding author), Roger C Mayer, Philip Bobko (0000-0002-6742-0486, Gettysburg College), Janet Haggerty Davis (0000-0001-9573-3597, University of Notre Dame), James H Davis (0000-0002-3522-0498), Mark B Gavin (Oklahoma State University) |
| Year | 2011 |
| Volume | 1 |
| Issue | 2 |
| Pages | 177-201 |
| Publication date | 2011-09-30 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Trust Research (JOURNAL) |
| Journal identifiers | ISSN: 2151-559X • E-ISSN: 2151-5581 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/21515581.2011.603512 |
| OpenAlex | W1963787853 |
| Language | EN |
| Citations received | 7 |
| References cited | 66 |
This paper presents a five-month longitudinal field study of the use of influence tactics and power on the development of employee trust within a small Midwestern US nonunion manufacturing company. Analysis of levels of trust in supervisors found that, as hypothesised, changes in trust levels were substantially related to increases in specific types of power use and influence attempts, most notably changes in referent power, expert power, and task-related supportive behaviors. Evidence also indicates that the development of trust is a reciprocal phenomenon, and that increased trust can lead to important outcomes
Business · Economics · Field (mathematics · Longitudinal field · Longitudinal study · Management · Phenomenon · Power (physics · Reciprocal · Referent · Supervisor · Task (project management · Applied Psychology · Conflict Management and Negotiation · Job Satisfaction and Organizational Behavior · Management and Organizational Studies · Medicine · Psychology · Social Psychology
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On the Use of Polynomial Regression Equations as an Alternative to Difference Scores in Organizational Research.
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Toward a cognitive social learning reconceptualization of personality.
The Study of Congruence in Organizational Behavior Research
Affect- And Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations.
Development of the Job Diagnostic Survey.
New patterns of management
Social learning theory
Integrating the Individual and the Organization
A Theory of Cognitive Dissonance
The impact of negotiated exchange on trust and trustworthiness
Reciprocity of Trust between Professionals and Their Secretaries
Empowerment in veterinary clinics
Measuring trust in organisational research
Conflict and power
Cynicism in the workplace
Choice of influence tactics
The reciprocal nature of trust
The Bases of Power
Trust, variability in relationship evaluations, and relationship processes
Employee Cynicism
The impact of positive mood on trust in interpersonal and intergroup interactions
Feeling and Believing
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Trust and Distrust in Organizations
| Citations per year | 0.7 |
|---|---|
| Citation span | 2016 - 2022 (7) |
| Highly cited | No |