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Managing Organizational Conflict

A Model for Diagnosis and Intervention

Bibliographic Data

ID13660424
AuthorsAfzalur Rahim (Youngstown State University, corresponding author), Thomas V Bonoma (Harvard University)
Year1979
Volume44
Issue3_suppl
Pages1323-1344
Publication date1979-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePsychological Reports (JOURNAL)
Journal identifiersISSN: 0033-2941 • E-ISSN: 1558-691X
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.2466/pr0.1979.44.3c.1323
OpenAlexW2116990698
LanguageEN
Citations received51
References cited40

Conflicts occurring in or as a result of membership in organizations can be classified into three major categories: intrapersonal, intragroup, and intergroup. Conflicts in each category result from various personal-cultural and organizational structure factors. These factors may be identified through appropriate diagnosis and their effects on and implications for each of the three levels of conflicts established. Such a diagnosis is a prerequisite for the appropriate development and implementation of intervention strategies. The management of organizational conflicts involves diagnosis and intervention to maintain a moderate amount of conflict and help the organizational members learn various styles for effective handling of different conflict situations

Conflict management · Interpersonal communication · Intervention (counseling · Intrapersonal communication · Organizational Behavior · Organizational commitment · Organizational conflict · Political science · Applied Psychology · Conflict Management and Negotiation · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Unique citing works51
Citations per year1,16
Citation span1982 - 2026 (45)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 51

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