The Structure of Interpersonal Trust in the Workplace

Bibliographic Data

ID13669184
AuthorsPaul L Schindler (Rockwell International, Seal Beach, California, corresponding author), Cher Thomas (California State University, Long Beach), Cher C Thomas (California State University, Long Beach)
Year1993
Volume73
Issue2
Pages563-573
Publication date1993-10-01
Open AccessYes
TypeARTICLE
VenuePsychological Reports (JOURNAL)
Journal identifiersISSN: 0033-2941 • E-ISSN: 1558-691X
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.2466/pr0.1993.73.2.563
OpenAlexW2082069635
LanguageEN
Citations received20
References cited9

The importance of each of five underlying interpersonal trust components (competence, consistency, integrity, loyalty, and openness) as they affect trust among supervisors, subordinates, and peers was examined. Subjects included 66 supervisors and executives. While the importance of conditions of trust differed within each dyad, the results were not as predicted, as the order of importance was the same for all three dyads: integrity > competence > loyalty > consistency > openness. Among dyads, no differences were found for the importance of integrity, competence, or loyalty while consistency and openness were more important for trust in peers than trust in supervisors or subordinates

Business · Competence (human resources · Consistency (knowledge bases · Dyad · Interpersonal communication · Loyalty · Openness to experience · Conflict Management and Negotiation · Construction Project Management and Performance · Job Satisfaction and Organizational Behavior · Marketing · Psychology · Social Psychology

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