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The effect of personality traits and knowledge on the quality of decisions in supply chains

Bibliographic Data

ID15066685
AuthorsJure Erjavec (0000-0002-9923-7686, University of Ljubljana, corresponding author), Ana Popovic (0000-0002-6924-6119, School of Economics and Business, University of Ljubljana, Ljubljana, Slovenia), Peter Trkman (0000-0002-1664-8026, School of Economics and Business, University of Ljubljana, Ljubljana, Slovenia)
Year2019
Volume32
Issue1
Pages2269-2292
Publication date2019-01-01
Open AccessYes
TypeARTICLE
VenueEconomic Research-Ekonomska Istraživanja (JOURNAL)
Journal identifiersISSN: 1331-677X • E-ISSN: 1848-9664
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/1331677x.2019.1642788
OpenAlexW2969023230
LanguageEN
Citations received1
References cited125

Supply chain and operations management requires frequent decision making, and decisions are importantly influenced by the personality traits and knowledge of the decision maker. Thus, we analyse the effect of those factors on the confidence and quality of decisions taken in the context of supply chain management. The data were gathered via an online supply chain simulation game where subjects needed to make several decisions. Personality traits of the participants were tested using the Big Five model. The structural model was estimated using the partial least squares structural equation modelling approach. We found that decision-makers with lower levels of extraversion and agreeableness and higher levels of conscientiousness and openness make better decisions. On the other hand, neuroticism and agreeableness negatively affect confidence in decisions. Tested knowledge positively influences both decision-makers’ confidence in and the quality of their decisions while self-reported knowledge has no significant effect. Therefore, the companies should carefully consider how an individual’s personality matches the type of job at hand and rely on tested instead of self-reported knowledge

Agreeableness · Big Five personality traits · Business · Conscientiousness · Decision quality · Extraversion and introversion · Knowledge management · Machine learning · Neuroticism · Openness to experience · Personality · Structural equation modeling · Supply chain · Supply chain management · Behavioral Health and Interventions · Computer Science · Job Satisfaction and Organizational Behavior · Personality Traits and Psychology · Psychology · Social Psychology · Marketing

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Citations per year0.25
Citation span2022 - 2022 (1)
Highly citedNo

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