Quality Versus Quantity
E-Mail-Centric Task Management and Its Relation With Overload
Bibliographic Data
| ID | 15215922 |
|---|---|
| Authors | Victoria Bellotti (0009-0000-8062-3061, Palo Alto Research Center, corresponding author), Nicolas Ducheneaut (Palo Alto Research Center), Mark Howard (0000-0002-8107-0945), Mark J Howard (0000-0002-0762-2887, Palo Alto Research Center), Ian Smith (0000-0003-1333-2090, Palo Alto Research Center), Rebecca E Grinter (0000-0002-1957-4130, Georgia Institute of Technology), Rebecca Grinter |
| Year | 2005 |
| Volume | 20 |
| Issue | 1 |
| Pages | 89-138 |
| Publication date | 2005-05-31 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Human-Computer Interaction (JOURNAL) |
| Journal identifiers | ISSN: 0737-0024 • E-ISSN: 1532-7051 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1207/s15327051hci2001&2_4 |
| OpenAlex | W2147261473 |
| Language | EN |
| Citations received | 7 |
| References cited | 37 |
It is widely acknowledged that many professionals suffer from “e-mail overload.” This articlepresents findings fromin-depth fieldwork that examined thisphenome-non, uncovering six key challenges of task management in e-mail. Analysis of quali-tativeandquantitativedata suggests that it is not simply thequantitybut also thecol
Data mining · Electronic mail · Information overload · Interleaving · Quality (philosophy · Relation (database · Task (project management · World Wide Web · Computer Science · Engineering · Knowledge Management and Sharing · Personal Information Management and User Behavior · Usability and User Interface Design
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Re-imagining E-mail
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Cognition in the Wild
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Interaction and outeraction
Grounding in communication.
Computer-supported cooperative work
Capturing the Complexity in Advanced Technology Use
Distributed Work
E-mail as habitat
Ceci n'est pas un Objet? Talking About Objects in E-mail
It's not what you know it's who you know
Categories, disciplines, and social coordination
Taking CSCW seriously
Do categories have politics
Persistant Conversation
Interactional Coherence in CMC
Contributing to Discourse
The Strength of Weak Ties
| Unique citing works | 7 |
|---|---|
| Citations per year | 0,33 |
| Citation span | 2005 - 2024 (20) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 7 |