Work-Related Intervention Needs and Potential Occupational Outcomes among Medical Assistants
A Cross-Sectional Study
Bibliographic Data
| ID | 15513743 |
|---|---|
| Authors | Jessica Scharf (0000-0001-9779-5943, Heinrich Heine University Düsseldorf), Patricia Vu-Eickmann (Heinrich Heine University Düsseldorf), Jian Li (0009-0001-8947-8064, University of California, Los Angeles), Andréas Müller (0000-0003-1375-6459, University of Duisburg-Essen), Peter Angerer (0000-0002-9602-7405, Heinrich Heine University Düsseldorf), Adrian Loerbroks (0000-0003-2795-8684, Heinrich Heine University Düsseldorf, corresponding author) |
| Year | 2019 |
| Volume | 16 |
| Issue | 13 |
| Pages | 2260-2260 |
| Publication date | 2019-06-26 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph16132260 |
| PMID | 31248036 |
| OpenAlex | W2967580915 |
| Language | EN |
| Citations received | 3 |
| References cited | 1 |
Medical assistants' (MAs) working conditions have been characterized as precarious, and workplace-related intervention needs have been identified. However, strategies to change the MAs adverse working conditions are mostly seen on an individual level, including leaving the employer or even the profession. Since such intentions are antecedents of actual turnover, we aimed to quantify the potential link of reported unmet intervention needs with unfavorable occupational outcomes. Data were collected by means of a nationwide survey among medical assistants (n = 994) in Germany (September 2016-April 2017). The three subscales working conditions, reward from the supervisor, and task-related independence were derived from a 12-item instrument regarding work-related interventions needs (the independent variables). We used subscale-specific z-scores and a total needs z-score. The four outcome variables (i.e., intention to leave the employer, intention to leave the MA profession, choosing MA profession again, and recommending MA profession to young people) were dichotomized, and logistic regression analyses were performed and limited to MAs in employment (n = 887). We found that increasing needs according to the categorized total needs score were associated with increasing odds of all occupational outcomes. Needs pertaining to working conditions and reward from the supervisor were the strongest determinants of MAs' consideration of leaving their employer or profession (Odds ratios: 1.55-2.61). In summary, our study identified unmet work-related intervention needs that are associated with unfavorable occupational outcomes. In light of staffing shortage in health care, the identified needs should be addressed to ensure that sufficient recruitment of junior staff in the profession of medical assistants remains feasible and that experienced staff is retained
Cross-sectional study · Environmental health · Family medicine · Health care · Intervention (counseling · Logistic regression · Occupational medicine · Occupational safety and health · Odds · Psychological intervention · Staffing · Workforce · Healthcare professionals’ stress and burnout · Medicine · Nursing · Psychology · Stress and Burnout Research · Workplace Health and Well-being
The Relationship of Medical Assistants’ Work Engagement with Their Concerns of Having Made an Important Medical Error
Work-Related Intervention Needs of Medical Assistants and How to Potentially Address Them according to Supervising General Practitioners
Associations between Psychosocial Working Conditions and Quality of Care (i.e., Slips and Lapses, and Perceived Social Interactions with Patients)—A Cross-Sectional Study among Medical Assistants
| Citations per year | 0.6 |
|---|---|
| Citation span | 2021 - 2022 (2) |
| Highly cited | No |