Reinterpreting agency theory in the era of artificial intelligence
Conceptualizing delegated agency
Bibliographic Data
| ID | 17676018 |
|---|---|
| Authors | Mohamed Y Helal (0000-0003-0994-4131), Mohamed Y I Helal (King Fahd University of Petroleum and Minerals, corresponding author), Yogesh K Dwivedi (0000-0002-5547-9990, King Fahd University of Petroleum and Minerals, corresponding author), Elvira Ismagilova (0000-0001-9634-194X, Swansea University, corresponding author), Inyoung Chae (0000-0002-7652-6899, Sungkyunkwan University, corresponding author) |
| Year | 2026 |
| Volume | 41 |
| Issue | 7 |
| Pages | 7063-7074 |
| Publication date | 2026-04-26 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | AI & Society (JOURNAL) |
| Journal identifiers | ISSN: 0951-5666 • E-ISSN: 1435-5655 |
| Publisher | Springer Nature (PUBLISHER • SG) |
| DOI | 10.1007/s00146-026-03034-5 |
| OpenAlex | W7155715898 |
| Language | EN |
| References cited | 45 |
Agency (philosophy) · Corporate governance · Delegation · Moral hazard · Principal–agent problem · Quality (philosophy) · Set (abstract data type) · AI in Service Interactions · Ethics and Social Impacts of AI · Human-Automation Interaction and Safety
Managing Artificial Intelligence
Human Trust in Artificial Intelligence
Generative AI at Work
Theory of the firm
Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic
Accountability in artificial intelligence
Trust and ethics in AI
Unveiling trust in AI
‘Okay google, what about my privacy?’
When citizens meet the chatbot
| Highly cited | No |
|---|