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Collective and Relational Identities

The Moderating Effects of Number of Coworkers and Power Distance

Bibliographic Data

ID19006041
AuthorsAmy E Randel (0000-0003-3235-2732, San Diego State University, corresponding author), Anne Wu (0000-0003-2436-8486, National Chengchi University)
Year2011
Volume11
Issue3
Pages247-265
Publication date2011-07-01
Open AccessNo
TypeARTICLE
VenueIdentity (JOURNAL)
Journal identifiersISSN: 1528-3488 • E-ISSN: 1532-706X
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/15283488.2011.594783
OpenAlexW2043603815
LanguageEN
Citations received3
References cited40

Relational identity (viewing the self in terms of relationships) has become increasingly important in organizations today as a result of business demands that involve relationship building and maintenance. At the same time, collective identity (thinking of the self based on group memberships) continues to be influential in many organizations and cultures due to leadership or historical influences. This study examines the relationship between relational and collective identity in two Taiwanese financial services firms and tests the number of coworkers and individual-level power distance as moderators of this relationship. Results show that relational identity is positively related to collective identity and high collective individuals with a large or small number of coworkers (or with low power distance) have strong relational identities. Implications for selection and job design are discussed

Collective identity · Political science · Cultural Differences and Values · Customer Service Quality and Loyalty · Psychology · Social and Intergroup Psychology · Social Psychology

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Citations per year0.3
Citation span2016 - 2026 (11)
Highly citedNo

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