Service quality, satisfaction and behavioral intentions towards public transport from the point of view of private vehicle users
Bibliographic Data
| ID | 19338476 |
|---|---|
| Authors | Juan de Oña (0000-0001-7133-2481, Universidad de Granada, corresponding author) |
| Year | 2022 |
| Volume | 49 |
| Issue | 1 |
| Pages | 237-269 |
| Publication date | 2022-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Transportation (JOURNAL) |
| Journal identifiers | ISSN: 0049-4488 • E-ISSN: 1572-9435 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1007/s11116-021-10175-7 |
| OpenAlex | W3128326101 |
| Language | EN |
| Citations received | 12 |
| References cited | 64 |
Business · Confirmatory factor analysis · Context (archaeology) · Geography · Level of service · Metropolitan area · Public transport · Punctuality · Quality (philosophy) · Service (business) · Service quality · Structural equation modeling · Transport engineering · Computer Science · Customer Service Quality and Loyalty · Engineering · Marketing · Transportation Planning and Optimization · Urban Transport and Accessibility
The Impact of Urban Rail Transit Epidemic Prevention Measures on Passengers’ Safety Perception
Incorporating embarrassment of publicly help-seeking into technology Acceptance
Analyzing the impact of Low Emission Zones on modal shift
Car ownership in growing Lagos and Johannesburg, Africa
An Integrated Ordered Probit Model for Evaluating University Commuters’ Satisfaction with Public Transport
Public Transport Accessibility Level and Public Perceptions
Promoting social sustainability
Psychometric properties of the Questionnaire for the Use of Public Transportation and Well-Being
Is it possible to attract private vehicle users towards public transport? Understanding the key role of service quality, satisfaction and involvement on behavioral intentions
Why are Hanoi students giving up on bus ridership
Quantifying the impact of metrorail transport quality factors on overall user satisfaction
Assessing the evolution of Public Transportation demand over time based on real data through survival analysis in Bologna, Italy
Multivariate data analysis
Estimation of a Model with Multiple Indicators and Multiple Causes of a Single Latent Variable
Effect of the Number of Variables on Measures of Fit in Structural Equation Modeling
Model Modification
Measuring Service Quality
What influences satisfaction and loyalty in public transport? A review of the literature
Understanding attitudes towards public transport and private car
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
Quality attributes of public transport that attract car users
Latent Variable Modeling in Heterogeneous Populations
Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Travel satisfaction effects of changes in public transport usage
Investigating commute satisfaction differences of private car users and public transport users in a developing country context
Effect of critical incidents on public transport satisfaction and loyalty
Understanding public transit use behavior
Perceptions of the Public Transport Service as a Barrier to the Adoption of Public Transport
The Treatment of Unobservable Variables in Path Analysis
Robustness Studies in Covariance Structure Modeling
Testing for the equivalence of factor covariance and mean structures
Principles and Practice of Structural Equation Modeling
Behavioral intentions of public transit passengers-The roles of service quality, perceived value, satisfaction and involvement
| Unique citing works | 12 |
|---|---|
| Citations per year | 3 |
| Citation span | 2022 - 2026 (5) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 12 |