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Animating the ethical demand

Exploring User Dispositions in Industry Innovation Cases Through Animation-Based Sketching

Bibliographic Data

ID19353343
AuthorsPeter Vistisen (0000-0002-9194-2946, Aalborg University), Thessa Jensen (0000-0002-5882-9853, Aalborg University), Søren Bolvig Poulsen (0009-0008-6949-8755, Aalborg University)
Year2016
Volume45
Issue3
Pages318-325
Publication date2016-01-05
Open AccessYes
TypeARTICLE
VenueACM SIGCAS Computers and Society (JOURNAL)
Journal identifiersISSN: 0095-2737 • E-ISSN: 2167-3055
PublisherAssociation for Computing Machinery (ACM) (PUBLISHER)
DOI10.1145/2874239.2874286
OpenAlexW2293474001
LanguageEN
Citations received1
References cited16

This paper addresses the challenge of attaining ethical user stances during the design process of products and services and proposes animation-based sketching as a design method, which supports elaborating and examining different ethical stances towards the user. The discussion is qualified by an empirical study of Responsible Research and Innovation (RRI) in a Triple Helix constellation. Using a three-week long innovation workshop, UCrAc, involving 16 Danish companies and organisations and 142 students as empirical data, we discuss how animation-based sketching can explore not yet existing user dispositions, as well as create an incentive for ethical conduct in development and innovation processes. The ethical fulcrum evolves around Løgstrup's Ethical Demand and his notion of spontaneous life manifestations. From this, three ethical stances are developed; apathy, sympathy and empathy. By exploring both apathetic and sympathetic views, the ethical reflections are more nuanced as a result of actually seeing the user experience simulated through different user dispositions. Exploring the three ethical stances by visualising real use cases with the technologies simulated as already being implemented makes the life manifestations of the users in context visible. We present and discuss how animation-based sketching can support the elaboration and examination of different ethical stances towards the user in the product and service development process. Finally we present a framework for creating narrative representations of emerging technology use cases, which invite to reflection upon the ethics of the user experience

Computer Science · Information Systems Theories and Implementation · Innovative Approaches in Technology and Social Development · Innovative Human-Technology Interaction

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Citations per year0.5
Citation span2024 - 2024 (1)
Highly citedNo

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