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Performance management and management control

Evaluated managers' point of view

Bibliographic Data

ID19446865
AuthorsAnnick Bourguignon (0000-0002-0457-1463, corresponding author)
Year2004
Volume13
Issue4
Pages659-687
Publication date2004-12-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueEuropean Accounting Review (JOURNAL)
Journal identifiersISSN: 0963-8180 • E-ISSN: 1468-4497
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0963818042000216875
OpenAlexW1977309675
LanguageEN
Citations received4
References cited9

On the borderline of management control (MC) and human resource management (HRM) systems, this article investigates the question of performance evaluation criteria, where both systems overlap. The perspective is interpretative, with a focus on the individual perceptions of evaluated persons. The article develops a framework for thinking and studying these criteria and discusses the findings of an empirical study showing that managers working in a highly comparable environment (i) have very different representations of the number and type of criteria that are used for evaluating their performance; (ii) perceive in different ways the contribution of MC-sourced criteria as an evaluation basis; and (iii) sometimes develop significant representations associated with self-presentational strategies. These findings suggest a refinement of typologies of organizational control and, more generally, that behavioural MC research could fruitfully be developed from the interpretative perspective. Practical applications may also be derived, such as the relevance of cross-functional performance management

Business · Empirical research · Epistemology · Human resource management · Knowledge management · Management accounting · Management control system · Management science · Organizational behavior and human resources · Organizational behavior management · Organizational performance · Perception · Political science · Presentational and representational acting · Process management · Accounting and Organizational Management · Computer Science · Management and Organizational Studies · Psychology · Public Policy and Administration Research · Accounting

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Unique citing works4
Citations per year0.36
Citation span2015 - 2026 (12)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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