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What do stakeholders expect from patient engagement

Are these expectations being met

Bibliographic Data

ID19508939
AuthorsMathieu Boudes (EURORDIS Rare Diseases Europe Paris France), Paul Robinson (0000-0002-3918-4420, Merck Sharp & Dohme Ltd Hoddesdon UK), Neil Bertelsen (0000-0003-3235-5810, Neil Bertelsen Consulting Berlin Germany), Nicholas Brooke (0000-0002-0321-2039, The Synergist Brussels Belgium), Anton Hoos (Amgen (Europe) GmbH Zug Switzerland), Marc Boutin (0000-0002-2304-8985, National Health Council Washington DC USA), Jan Geissler (0000-0001-9058-5097, European Patients’ Academy on Therapeutic Innovation Brussels Belgium), Ify Sargeant (0000-0003-4779-4007, The Synergist Brussels Belgium, corresponding author)
Year2018
Volume21
Issue6
Pages1035-1045
Publication date2018-12-01
Open AccessYes
TypeARTICLE
VenueHealth Expectations (JOURNAL)
Journal identifiersISSN: 1369-6513 • E-ISSN: 1369-7625
PublisherWiley (PUBLISHER • GB)
DOI10.1111/hex.12797
PMID29858529
OpenAlexW2805699226
LanguageEN
Citations received5
References cited26

BACKGROUND: Meaningful patient engagement (PE) in medicines development and during the life cycle of a product requires all stakeholders have a clear understanding of respective expectations. OBJECTIVE: A qualitative survey was undertaken to understand stakeholder expectations. DESIGN: The survey explored 4 themes from the perspective of each stakeholder group: meaning, views, expectations and priorities for PE. Participants were grouped into 7 categories: policymakers/regulators; health-care professionals (HCPs); research funders; payers/purchasers/HTA; patients/patient representatives; pharmaceutical/life sciences industry; and academic researchers. RESULTS: Fifty-nine interviews were conducted across a range of geographies, PE experience and job seniority/role. There was consensus across stakeholders on meaning of PE; importance of promoting PE to a higher level than currently; need for a more structured process and guidance. There was little consensus on stakeholder expectations and roles. Policymakers/regulators were expected by others to drive PE, create a framework and facilitate PE, provide guidelines of good practice and connect stakeholders, but this expectation was not shared by the policymakers/regulators group. HCPs were seen as the link between patients and other stakeholders, but HCPs did not necessarily share this view. DISCUSSION AND CONCLUSIONS: Despite broad stakeholder categories, clear themes emerged: there is no "leader"; no stakeholder has a clear view on how to meaningfully engage with patients; there are educational gaps; and a structure and guidance for PE is urgently required. Given the diversity of stakeholders, there needs to be multistakeholder collaborative leadership. Effective collaboration requires consensus on roles, responsibilities and expectations to synergize efforts to deliver meaningful PE in medicines life cycle

Health care · Knowledge management · Nominal group technique · Political science · Public relations · Qualitative research · Social science · Sociology · Stakeholder · Stakeholder engagement · Mental Health and Patient Involvement · Patient-Provider Communication in Healthcare · Pharmaceutical industry and healthcare · Psychology

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Citations per year1
Citation span2021 - 2023 (3)
Highly citedNo

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Open DOISci-HubOpen Access
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