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Facilitators and Barriers of Patient Involvement in Hospital Services

Integrative Review

Bibliographic Data

ID21433479
AuthorsAndrieli Daiane Zdanski de Souza (0000-0002-3235-0182, Universidade Federal do Rio Grande do Sul), Louíse Viecili Hoffmeister (0000-0002-8858-5693, Universidade NOVA de Lisboa, Portugal; Comprehensive Health Research Center, Portugal; Escola Superior de Enfermagem de Lisboa, Portugal), Gisela Maria Schebella Souto de Moura (0000-0002-4744-478X, Universidade Federal do Rio Grande do Sul)
Year2022
Volume31
Publication date2022-01-01
Open AccessYes
TypeARTICLE
VenueTexto & Contexto - Enfermagem (JOURNAL)
Journal identifiersISSN: 0104-0707 • E-ISSN: 1980-265X
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/1980-265x-tce-2020-0395en
OpenAlexW4285254802
SciELOS0104-07072022000100507
LanguageEN
References cited50

Objective to identify the facilitating factors and barriers that influence patient involvement in hospital services. Method integrative review; search of articles published between January 2011 and December 2020, in the electronic databases PubMed, Web of Science, Cinahl, Lilacs and Scopus, using descriptors related to "patient involvement", Barriers, Facilitators, in English, Spanish and Portuguese. Data collection was performed from May to June 2021, identifying 32 publications that met the inclusion criteria. Results the analysis resulted in three categories of facilitating factors and barriers: communication, actors of involvement and organizational culture, allowing the elaboration of a theoretical model of patient involvement. This model shows that in the centrality of the process are the actors involved, that is, patients and professionals, inserted in an organizational context, being influenced by leadership, culture, environment, available resources and processes, where communication permeates as a basis for involvement. Conclusion the facilitating factors and barriers identified in this review, synthesized in a theoretical model, allow transcending theoretical knowledge for practice. The complexity to operationalize this model requires patients, professionals, health services and society join forces to make this theoretical proposition a practice incorporated by the services

Centrality · CINAHL · Context (archaeology) · Inclusion (mineral) · Knowledge management · MEDLINE · Operationalization · Political science · Portuguese · Psychological intervention · Scopus · Computer Science · Health, Nursing, Elderly Care · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology · Social Psychology

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