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Consumers’ Reliance on Product Information and Recommendations Found in UGC

Bibliographic Data

ID19600650
AuthorsHyuk Jun Cheong (0000-0003-1858-7455, University of Tennessee at Knoxville), Margaret Morrison (University of Tennessee at Knoxville), Margaret A Morrison (The University of Tennessee)
Year2008
Volume8
Issue2
Pages38-49
Publication date2008-03-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Interactive Advertising (JOURNAL)
Journal identifiersISSN: 1525-2019 • E-ISSN: 1525-2019
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/15252019.2008.10722141
OpenAlexW1995700272
LanguageEN
Citations received22
References cited38

In the time since the advent of the Internet, the influence of online recommendations on consumer decision making has attracted great attention. YouTube and sites with blogging capabilities, such as MySpace and Facebook, are growing rapidly and frequently feature comments about brands and products. These comments, whether positive or negative, represent a form of user-generated content (UGC). Although recent research on peer recommendations considers electronic word of mouth, few studies focus on UGC. Using interviews with 17 participants, this study examines consumers’ opinions of online recommendations embedded in UGC compared with those of producer-generated content

Advertising · Business · Internet privacy · Social media · The Internet · User-generated content · Word of mouth · World Wide Web · Computer Science · Consumer Behavior in Brand Consumption and Identification · Digital Marketing and Social Media · Knowledge Management and Sharing · Marketing

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Unique citing works22
Citations per year1,38
Citation span2010 - 2026 (17)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 20

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