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Workforce diversity in strategic human resource management models

A critical review of the literature and implications for future research

Bibliographic Data

ID20501405
AuthorsFernando Martín-Alcázar (0000-0002-9768-4618, Universidad de Cádiz), Fernando Martín Alcázar, Pedro Miguel Romero Fernández (0000-0002-7648-9522, Universidad de Cádiz), Gonzalo Sánchez-Gardey (0000-0003-4988-4057, Universidad de Cádiz), Gonzalo Sánchez Gardey
Year2013
Volume20
Issue1
Pages39-49
Publication date2013-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCross Cultural Management An International Journal (JOURNAL)
Journal identifiersISSN: 1352-7606 • E-ISSN: 1758-6089
PublisherEmerald (PUBLISHER)
DOI10.1108/13527601311296247
OpenAlexW1763542668
LanguageEN
Citations received16
References cited56

Purpose Workforce diversity is considered one of the main challenges for human resource management in modern organizations. Despite its strategic importance, the majority of models in this field implicitly consider workforce as a generic and homogeneous category, and do not take into account cultural differences among employees. The aim of this paper is to present a systematic review of the literature on diversity among employees in strategic human resource management (SHRM). The objective of this conceptual analysis is to identify limitations in previous research and unresolved issues that could drive future research in this field. Design/methodology/approach To develop this conceptual analysis, the paper reviews previous literature on SHRM, drawing on the distinction between the universalistic, contingent and configurational perspectives. Each of these approaches is explored, looking for the way in which they have treated workforce diversity and cross‐culturality. Findings The paper concludes that managing a heterogeneous workforce requires a holistic transformation of human resource strategies. Nevertheless, efforts to define cross‐cultural and diversity‐oriented models still remain undeveloped. Limitations of previous research in the diversity‐SHRM field are indentified in the paper. Research limitations/implications Drawing on the limitations of the treatment given to diversity in SHRM research, the paper identifies four research questions that still need to be addressed: deeper analysis of the concept of diversity, introduction of psychological processes mediating the diversity‐performance relationship, development of diversity oriented SHRM typologies and redefinition of performance indicators to measure the effects of diversity. Originality/value This paper proposes a theoretical model to illustrate present state of the art and future research lines in the fields of diversity, cross‐cultural management and SHRM

Conceptual framework · Economics · Human resource management · Human resources · Knowledge management · Management · Management science · Originality · Political science · Social science · Sociology · Strategic human resource planning · Workforce · Workforce planning · Computer Science · Engineering · Family Business Performance and Succession · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Mathematics

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Unique citing works16
Citations per year1,33
Citation span2014 - 2026 (13)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 16

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