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Datafication and algorithmic contingency – how agile organisations deal with technical systems

Bibliographic Data

ID21189710
AuthorsLene Baumgart (0000-0003-4146-3389, University of Potsdam), Pauline Boos (University of Potsdam), Bernd Eckstein (University of Potsdam)
Year2023
Volume17
Issue1
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueWork Organisation Labour & Globalisation (JOURNAL)
Journal identifiersISSN: 1745-641X • E-ISSN: 1745-6428
PublisherPluto Journals (PUBLISHER • GB)
DOI10.13169/workorgalaboglob.17.1.0061
OpenAlexW4365395868
LanguageEN
Citations received1
References cited24

In the context of persistent images of self-perpetuated technologies, we discuss the interplay of digital technologies and organisational dynamics against the backdrop of systems theory. Building on the case of an international corporation that, during an agile reorganisation, introduced an AI-based personnel management platform, we show how technical systems produce a form of algorithmic contingency that subsequently leads to the emergence of formal and informal interaction systems. Using the concept of datafication, we explain how these interactions are barriers to the self-perpetuation of data-based decision-making, making it possible to take into consideration further decision factors and complementing the output of the platform. The research was carried out within the scope of the research project ‘Organisational Implications of Digitalisation: The Development of (Post-)Bureaucratic Organisational Structures in the Context of Digital Transformation’ funded by the German Research Foundation (DFG)

Agile software development · Bureaucracy · Business · Contingency · Contingency theory · Corporation · Digital transformation · Epistemology · German · Knowledge management · Management science · Political science · Politics · Process management · Software engineering · Computer Science · Digital Transformation in Industry · Engineering · Innovation, Technology, and Society · Technology, Environment, Urban Planning

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Unique citing works1
Citations per year0,33
Citation span2023 - 2023 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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