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A Storytelling Robot Managing Persuasive and Ethical Stances via ACT-R

An Exploratory Study

Bibliographic Data

ID21199690
AuthorsAgnese Augello (0000-0001-6463-9151, Institute for High Performance Computing and Networking), Giuseppe Città (0000-0002-6090-0276, National Research Council), Manuel Gentile (0000-0001-6288-0830, National Research Council, corresponding author), Antonio Lieto (0000-0002-8323-8764, Institute for High Performance Computing and Networking)
Year2023
Volume15
Issue12
Pages2115-2131
Publication date2023-12-01
Open AccessYes
TypeARTICLE
VenueInternational Journal of Social Robotics (JOURNAL)
Journal identifiersISSN: 1875-4791 • E-ISSN: 1875-4805
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s12369-021-00847-w
PMID34956417
OpenAlexW3183580319
LanguageEN
Citations received2
References cited56

We present a storytelling robot, controlled via the ACT-R cognitive architecture, able to adopt different persuasive techniques and ethical stances while conversing about some topics concerning COVID-19. The main contribution of the paper consists in the proposal of a needs-driven model that guides and evaluates, during the dialogue, the use (if any) of persuasive techniques available in the agent procedural memory. The portfolio of persuasive techniques tested in such a model ranges from the use of storytelling to framing techniques and rhetorical-based arguments. To the best of our knowledge, this represents the first attempt of building a persuasive agent able to integrate a mix of explicitly grounded cognitive assumptions about dialogue management, storytelling and persuasive techniques as well as ethical attitudes. The paper presents the results of an exploratory evaluation of the system on 63 participants

Cognition · Cognitive architecture · Exploratory research · Knowledge management · Narrative · Rhetoric · Rhetorical question · Sociology · Storytelling · Transactive memory · AI in Service Interactions · Computer Science · Decision-Making and Behavioral Economics · Engineering · Epistemology, Ethics, and Metaphysics · Psychology

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Citations per year0.67
Citation span2023 - 2024 (2)
Highly citedNo

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