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The differential impact of substantive and symbolic CSR attribution on job satisfaction and turnover intention

Bibliographic Data

ID21259760
AuthorsXin Chen (0000-0001-7221-0056, Beijing University of Technology), Eric Hansen (0000-0001-8469-190X, Oregon State University), Jian‐Feng Cai (0000-0003-2571-570X, Northwestern Polytechnical University, corresponding author), Jianfeng Cai (0000-0002-4836-3244, Northwestern Polytechnical University Xi'an Shaanxi China), Jichang Xiao (Education Department of Fujian Province)
Year2023
Volume32
Issue4
Pages1233-1246
Publication date2023-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBusiness Ethics, the Environment & Responsibility (JOURNAL)
Journal identifiersISSN: 2694-6416 • E-ISSN: 2694-6424
PublisherWiley (PUBLISHER • GB)
DOI10.1111/beer.12572
OpenAlexW4383559412
LanguageEN
Citations received6
References cited89

Employees have their own understandings of corporate social responsibility (CSR) motives. This study investigated whether employees' different perceptions of CSR motives, including substantive CSR attribution and symbolic CSR attribution, influence their work attitudes, job satisfaction, and turnover intention. Moreover, we explore the mediating role of person‐organization fit in the relationships among CSR attribution, job satisfaction, and turnover intention. We collected 687 responses for an overall response rate of 16%. The results of structural equation model (SEM) analyses show that substantive CSR attribution decreases employee turnover intention and that symbolic CSR attribution increases employee turnover intention. Based on these results, we provide relevant theoretical and managerial implications

Attribution · Corporate social responsibility · Economics · Job satisfaction · Management · Perception · Political science · Public relations · Turnover · Turnover intention · Corporate Social Responsibility Reporting · Environmental Sustainability in Business · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Unique citing works6
Citations per year3
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6

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