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Security as a key factor for the smart city, citizens’ trust, and the use of technologies

Bibliographic Data

ID21382057
AuthorsGiulie Furtani Romani (0000-0002-4116-0997, Universidade Federal de São Paulo), Luis Hernan Contreras Pinochet (0000-0003-2088-5283, Universidade de São Paulo), Vanessa Itacaramby Pardim (0000-0003-0893-7271, Universidade de São Paulo), Cesar Alexandre de Souza (0000-0001-8941-8582, Universidade de São Paulo)
Year2023
Volume57
Issue2
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueRevista de Administração Pública (JOURNAL)
Journal identifiersISSN: 0034-7612 • E-ISSN: 1982-3134
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/0034-761220220145x
OpenAlexW4382314404
SCIELO_PIDS0034-76122023000200502
LanguageEN
Citations received1
References cited36

Smart cities are growing around the world, driven by technological innovations. With them come several opportunities and new threats to our security and privacy in this interconnected reality. This study investigates citizens’ perception of security and trust in technologies and how they affect the propensity to use them and, consequently, life in the smart city. Therefore, a survey was conducted (n = 601) using the PLS-SEM method to test the formulated hypotheses. The results obtained confirm that the proposed model proves to be consistent. The relationships between ‘trust and subjective security’ and ‘objective security and data privacy’ obtained stronger relationships, confirming the strong influence of the ‘tangible’ and ‘intangible’ barriers of the perception of security. Thus, to obtain and maintain users’ trust, the institutions behind the technologies need to be attentive to the opinion of their users and society to keep a good reputation and a positive perception of security. The users’ opinion is a crucial component of smart cities’ entire base, closely linked to technology, and presents as a fundamental concern for governments and entities that seek to implement concept solutions and applications

Affect (linguistics) · Business · Computer security · Internet of Things · Internet privacy · Key (lock) · Perception · Political science · Reputation · Smart city · Sociology · Computer Science · Law · Privacy, Security, and Data Protection · Psychology · Smart Cities and Technologies · Technology Adoption and User Behaviour

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Unique citing works1
Citations per year0.5
Citation span2024 - 2024 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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