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Leader emotion regulation, leader‐member exchange (LMX), and followers’ task performance

Bibliographic Data

ID21392021
AuthorsMuhammad Farrukh Moin (0000-0002-0036-6059, School of Economics and Management Tongji University Shanghai China), Feng Wei (0009-0002-7326-7534, School of Economics and Management Tongji University Shanghai China, corresponding author), Qingxiong Weng (0000-0002-5426-6029, University of Science and Technology of China), Ali Ahmad Bodla (0000-0002-3999-209X, School of Management Hainan University Haikou City Hainan Province China)
Year2021
Volume62
Issue3
Pages418-425
Publication date2021-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueScandinavian Journal of Psychology (JOURNAL)
Journal identifiersISSN: 0036-5564 • E-ISSN: 1467-9450
PublisherWiley (PUBLISHER • GB)
DOI10.1111/sjop.12709
PMID33604917
OpenAlexW3132677413
LanguageEN
Citations received10
References cited75

Drawing on Social Exchange theory, we investigated the direct link between leaders’ emotion regulation strategies (i.e., surface acting and deep acting) and follower task performance. In addition, we investigated the indirect link between leaders’ emotion regulation strategies and follower task performance via leader‐member exchange (LMX). Using survey data ( N = 301) from the banking industry, we found that leader surface acting only has an indirect negative relationship with follower task performance via LMX, while leader deep acting has both a direct and an indirect positive relationship with follower task performance. The result showed that leader emotion regulation strategies perform a key role in enhancing/damaging LMX and that leaders need to be vigilant regarding their own emotional behaviors. That is, they can develop positive relationships with their followers by employing deep acting but that surface acting damages their relationship with followers. Implications of this study, limitations, and future research are discussed

Developmental psychology · Emotional Regulation · Management · Social exchange theory · Task (project management) · Attachment and Relationship Dynamics · Emotions and Moral Behavior · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

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Unique citing works10
Citations per year3,33
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 10

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