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A Taste of Telework

Effects of Remote Work Arrangements During and After the Global Pandemic

Bibliographic Data

ID21422709
AuthorsJoohi Kim (0009-0003-9694-5999, Tarleton State University, Fort Worth, TX, USA, corresponding author), Daniel L Fay (0000-0002-2812-6110, Florida State University, Tallahassee, USA)
Year2025
Volume54
Issue1
Pages48-71
Publication date2025-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Personnel Management (JOURNAL)
Journal identifiersISSN: 0091-0260 • E-ISSN: 1945-7421
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/00910260241271322
OpenAlexW4401915209
LanguageEN
Citations received2
References cited62

The COVID-19 pandemic brought unprecedented changes in global work dynamics including mandating telework for most of the U.S. federal workforce to protect employees from health and safety hazards of the communicable virus. Although not ubiquitous, many federal employees had experience with these arrangements because they voluntarily chose telework prior to the pandemic through provisions in the Telework Enhancement Act of 2010. Using the 2020 Federal Employee Viewpoint Survey (FEVS), which focuses on telework perceptions and experiences, this study explores the effect of the involuntary telework mandate on employees’ attitudes toward telework after several months through a prospect theory framework. Findings demonstrate that several factors including previous telework experience and experiential learning may influence employees’ preference for and voluntary selection into telework moving forward. These dynamics suggest an endowment effect for telework among employees who gained telework experience before and during the pandemic. In addition, employees may choose telework as an alternative work arrangement when they are not satisfied with their organizations or jobs but want to maintain employment. These findings suggest that agencies should continue to offer robust telework opportunities to satisfy and retain employees

Business · Coronavirus disease 2019 (COVID-19) · Economics · Labour economics · Pandemic · Taste · Telecommuting · Work (physics) · Digital Economy and Work Transformation · Employment and Welfare Studies · Engineering · Medicine · Psychology · Work-Family Balance Challenges

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Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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