The Impact of Decoupling of Telework on Job Satisfaction in U.S. Federal Agencies

Does Gender Matter

Bibliographic Data

ID11673320
AuthorsKwang Bin Bae (0000-0001-6723-7924, University of Texas at Dallas, Richardson, USA), Dohyeong Kim (0000-0002-1428-1451, University of Texas at Dallas, Richardson, USA, corresponding author)
Year2016
Volume46
Issue3
Pages356-371
Publication date2016-03-21
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe American Review of Public Administration (JOURNAL)
Journal identifiersISSN: 0275-0740 • E-ISSN: 1552-3357
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0275074016637183
OpenAlexW2305051133
LanguageEN
Citations received22
References cited46

This study analyzes the effects of decoupling of telework on job satisfaction using the 2013 Federal Employee Viewpoint Survey. The research divides telework programs for public employees by two criteria: (a) whether or not federal agencies have officially adopted the program, and (b) whether or not public employees actually participate in the program. We find that both organizational adoption and employee participation in telework have a positive relationship with job satisfaction, and these results support the social exchange theory. We also observe that the effects of decoupling of telework on job satisfaction are more significant for female public employees than for male public employees. The results imply that female employees have the lowest levels of job satisfaction when agencies officially adopt telework but employees cannot utilize the program. However, male employees have the lowest levels of job satisfaction when they are unable to utilize a nonexistent telework program

Business · Job attitude · Job design · Job performance · Job satisfaction · Political science · Public relations · Social exchange theory · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Work-Family Balance Challenges · Workaholism, burnout, and well-being · Marketing

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