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Workers Performance

What has Changed with the Covid-19 Crisis

Bibliographic Data

ID21475067
AuthorsElias Pereira Lopes Júnior (0000-0001-7288-9329, Department of Applied Social Sciences, Federal University of Cariri (UFCA), Juazeiro do Norte, Brazil, corresponding author), Ana Nery Alves Daniel (0000-0002-9710-5508, Department of Applied Social Sciences, Postgraduate Program in Administration - PPGA - State University of Ceará (UECE), Fortaleza, Brazil)
Year2024
Volume47
Issue8
Pages521-531
Publication date2024-06-10
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInternational Journal of Public Administration (JOURNAL)
Journal identifiersISSN: 0190-0692 • E-ISSN: 1532-4265
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01900692.2022.2154362
OpenAlexW4312192689
LanguageEN
References cited41

Workers’ performance is a classic and contemporary theme present in several organizational studies and remains current. Due to the Covid health crisis, telecommuting becomes recurrent. As a result, a concern was raised about its impact on workers’ performance. This research aims to identify, based on the perception of Serpro employers, the factors that impacted work performance in the telecommuting regime due to the Covid-19 crisis. Using semi-structured interviews interpreted through the Thematic Categorical Content Analysis technique, this research proposes three perspectives of factors: Situational Perspective, Organizational Perspective, and Professional Perspective. The results show that despite the emotional impact, few employees said that telecommuting had an impact on performance. In addition, the quality of life was reported by most respondents as the biggest advantage of telecommuting

Business · Organizational performance · Perception · Political science · Public relations · Qualitative research · Situational ethics · Social science · Sociology · Telecommuting · Thematic analysis · Computer Science · COVID-19 Pandemic Impacts · Employment and Welfare Studies · Engineering · Medicine · Psychology · Social Psychology · Work-Family Balance Challenges · Marketing

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