Trust dynamics in human interaction with an industrial robot
Bibliographic Data
| ID | 21451885 |
|---|---|
| Authors | Basel Alhaji (0000-0002-8778-1713, University of Duisburg-Essen), Sebastian Büttner (0000-0002-8136-6228, University of Duisburg-Essen, corresponding author), Shushanth Sanjay Kumar (Clausthal University of Technology), Michael Prilla (0000-0002-6095-6114, University of Duisburg-Essen) |
| Year | 2025 |
| Volume | 44 |
| Issue | 2 |
| Pages | 266-288 |
| Publication date | 2025-01-20 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Behaviour and Information Technology (JOURNAL) |
| Journal identifiers | ISSN: 0144-929X • E-ISSN: 1362-3001 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/0144929x.2024.2316284 |
| OpenAlex | W4391884258 |
| Language | EN |
| Citations received | 5 |
| References cited | 97 |
Trust is important for collaboration.In hybrid teams of humans and robots, trust enables smooth collaboration and reduces risks.Just as collaboration between humans and robots differs from interpersonal collaboration, so does the nature of trust in human-robot interaction (HRI).Therefore, further investigations on trust formation and dissolution in HRI, factors affecting it, and means for keeping trust on an appropriate level are needed.However, our knowledge of interpersonal trust and trust in autonomous agents cannot be transferred directly to HRI.In this paper, we present a study with 32 participants on trust formation and dissolution as well as forecasting to influence trust in an industry robot.Results show differences in dynamics and factors of trust formation and dissolution.Additionally, we find that the effect of forecasting on trust depends on task success.These findings support the design of trustful human-robot interaction and corresponding robotic team members
Dynamics (music) · Human–computer interaction · Human–robot interaction · Robot · Artificial Intelligence · Computer Science · Engineering · Healthcare Technology and Patient Monitoring · Human-Automation Interaction and Safety · Psychology · Robot Manipulation and Learning
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| Unique citing works | 5 |
|---|---|
| Citations per year | 5 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 5 |