Understanding the challenges of rapid digital transformation

The case of Covid-19 pandemic in higher education

Bibliographic Data

ID21452042
AuthorsIrawan Nurhas (0000-0002-2211-8857, Institute of Positive Computing, Hochschule Ruhr West University of Applied Sciences, Bottrop, Germany, corresponding author), Bayu Rima Aditya (0000-0002-3267-7214, Telkom University), Deden Witarsyah Jacob (0000-0001-8102-0326, Telkom University), Jan Μ Pawlowski (0000-0002-7711-1169, Institute of Positive Computing, Hochschule Ruhr West University of Applied Sciences, Bottrop, Germany)
Year2022
Volume41
Issue13
Pages2924-2940
Publication date2022-10-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueBehaviour and Information Technology (JOURNAL)
Journal identifiersISSN: 0144-929X • E-ISSN: 1362-3001
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2021.1962977
OpenAlexW3188315782
LanguageEN
Citations received15
References cited58

Rapid digital transformation is taking place due to the COVID-19 pandemic, forcing organisations and higher educational institutions to change their working and learning culture. This study explores the challenges of rapid digital transformation arising during the pandemic in the higher education context. This research used the Q-methodology to understand the nine challenges that higher education encountered, perceived differently as four main patterns: (1) Digital-nomad enterprise; (2) Corporate-collectivism; (3) Well-being-oriented; and (4) Pluralistic. This study broadens the current understanding of digital transformation, especially in higher education. The nine challenges and four patterns of transformation actors serve as a starting point for organisations in supporting technological choice and strategic interventions, based on individual, group, and organisational behavioural levels. Moreover, five propositions, based on the competing concerns of these challenges, establish a framework for comprehending the ecosystem that enables rapid digital transformation. Strategies, prerequisites, and key factors during the (digital) technology development process benefit the cyber-society ecosystem. As a practical contribution, Q-methodology was used to investigate perspectives on digitalisation challenges during the pandemic

Business · Collectivism · Context (archaeology) · Coronavirus disease 2019 (COVID-19) · Digital transformation · Geography · Higher education · Knowledge management · Pandemic · Political science · Process (computing) · Public relations · Sociology · Computer Science · COVID-19 and Mental Health · COVID-19 Pandemic Impacts

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