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Understanding how participating behaviours influenced by individual motives affect continued generating behaviours in product-experience-shared communities

Bibliographic Data

ID21452049
AuthorsYu Wang (0009-0005-4222-2626, Beihang University), Mingli Zhang (0000-0003-4989-5936, Beihang University), Nuan Luo (0000-0002-8053-7750, School of Economics and Management, Beijing Information Science and Technology University, Beijing, People’s Republic of China), Lingyun Guo (0000-0003-0204-6961, Hebei University of Technology, corresponding author)
Year2022
Volume41
Issue14
Pages3044-3064
Publication date2022-10-26
Open AccessNo
TypeARTICLE
VenueBehaviour and Information Technology (JOURNAL)
Journal identifiersISSN: 0144-929X • E-ISSN: 1362-3001
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2021.1970807
OpenAlexW3198143691
LanguageEN
Citations received4
References cited125

The characteristics of multiple brands involved and users’ original content, facilitate a brand-new online platform’s emergence, that is, a product-experience-shared community (PESC), being distinguished from the brand community that has been extensively studied. While popular nowadays, PESC still involves limited research. Mainly, why users volunteer to write a flow of content remains unclear. Our purpose is to analyse the effects of different motivational factors on different participation behaviours, which further influence continued generating intention in the PESC context. Employing the theory of Uses and Gratification (U&G) on a sample of 729 users and using Partial Least Squares-Structural Equation Modelling (PLS-SEM), the study deeply identified the participation behaviour into three levels, i.e. content consuming, reacting, and generating, as well as investigated their relations with motives (utilitarian, recreational, cultural and social motives) and continued generating behaviour. The results show that different participation behaviours are relevant to utilitarian, recreational, cultural, and/or social motives. Furthermore, users continued generating intention is affected by their complete satisfaction with their participation experience. This paper also gives theoretical and practical implications

Affect (linguistics) · Context (archaeology) · Gratification · Human–computer interaction · Product (mathematics) · Recreation · Structural equation modeling · User satisfaction · Communication · Computer Science · Digital Marketing and Social Media · Ecology · Impact of Technology on Adolescents · Mathematics · Psychology · Social Psychology · Technology Adoption and User Behaviour

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Citations per year1
Citation span2022 - 2024 (3)
Highly citedNo

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