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How does a team’s virtuality impact knowledge transfer effectiveness among its members

A multi-mediator-moderator model

Bibliographic Data

ID21452075
AuthorsXiaogang Chen (0000-0001-8964-3659, Southwestern University of Finance and Economics, corresponding author), Darrell Carpenter (0000-0001-8114-5786, Cyber Security Center, Longwood University), Libo Su (Cyber Security Center, Longwood University)
Year2021
Volume40
Issue6
Pages608-624
Publication date2021-04-26
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueBehaviour and Information Technology (JOURNAL)
Journal identifiersISSN: 0144-929X • E-ISSN: 1362-3001
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2019.1711455
OpenAlexW2999335824
LanguageEN
Citations received1
References cited86

A thorough understanding of how organisational teams behave effectively in the ever increasingly virtual setting has become integral to team success. One such vital team behaviour is the transfer of knowledge among team members (i.e. knowledge transfer). Two divergent views of team virtuality and its impact on knowledge transfer effectiveness have been presented in the literature. Our approach to addressing this research gap is to identify the mediating pathway between virtuality and knowledge transfer effectiveness and identify the contingent conditions of the mediating pathway. We test our research model through a quasi-experimental study. The results establish a sequential link among virtuality, the transactive memory system, open communication climate, and knowledge transfer effectiveness in a team context. Further, the results show that the timing of virtuality has intricate influences on the overall nature (i.e. being positive or negative) of virtuality’s impact on knowledge transfer effectiveness

Knowledge management · Knowledge transfer · Moderation · Transactive memory · Virtual collaboration · Virtuality (gaming) · Artificial Intelligence · Collaboration in agile enterprises · Computer Science · Knowledge Management and Sharing · Psychology · Social Psychology · Team Dynamics and Performance

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Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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