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Comparing attitudes towards adoption of e-government between urban users and rural users

An empirical study in Chongqing municipality, China

Bibliographic Data

ID21452086
AuthorsBanghui Zhang (Chongqing University), Yonghan Zhu (0000-0003-0589-339X, Chongqing University, corresponding author)
Year2021
Volume40
Issue11
Pages1154-1168
Publication date2021-08-18
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueBehaviour and Information Technology (JOURNAL)
Journal identifiersISSN: 0144-929X • E-ISSN: 1362-3001
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0144929x.2020.1743361
OpenAlexW3011417853
LanguageEN
Citations received10
References cited46

Urban–rural divide becomes an obstacle to the development of e-government in China. This research devotes to promoting the adoption of e-government in China. It investigates the attitudes of urban residents versus rural residents toward e-government use in Chongqing, one of most important municipalities of China which is fraught with a serious urban–rural divide. A research model is created to assess the differences between urban and rural residents according to previous literatures and theories. A Structural Equation Model approach is employed to examine the research model. The survey data were collected from 596 urban residents and 477 rural residents in Chongqing. The results reveal that there are differences between urban and rural groups. Many enabling factors and inhibiting factors in previous studies, such as perceived behavioural control and resistance to change, can positively influence rural residents’ intentions to use but fail to exert great effects on urban residents’ motivations. Thus, it is necessary for government agencies in China to take actions based on those significant enabling factors and inhibiting factors to promote e-government acceptance. In addition, it is also necessary to conduct deeper research on e-government acceptance of urban residents in China

Business · China · Civil engineering · Control (management) · Economic growth · Economics · Empirical research · Government (linguistics) · Local government · Obstacle · Political science · Questionnaire · Resistance (ecology) · Rural area · Socioeconomics · Sociology · Structural equation modeling · Survey data collection · Theory of planned behavior · Urban village · E-Government and Public Services · Engineering · Public Administration · Social Media and Politics · Technology Adoption and User Behaviour

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Unique citing works10
Citations per year2,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 10

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