Stakeholders’ learning and transformative action when developing a collaboration platform to provide welfare services

Bibliographic Data

ID21458768
AuthorsMaria Gustavsson (0000-0002-2486-2663, Linköping University, corresponding author), Agneta Halvarsson Lundkvist (0000-0002-1922-3218, Linköping University)
Year2024
Volume46
Issue2
Pages197-212
Publication date2024-05-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueStudies in Continuing Education (JOURNAL)
Journal identifiersISSN: 0158-037X • E-ISSN: 1470-126X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/0158037x.2023.2219052
OpenAlexW4378906469
LanguageEN
References cited16

This article investigates stakeholders’ learning and transformative action when developing a collaboration platform between a Swedish regional authority organisation (RAO) and civil society organisations (CSOs) to find new ways to provide welfare services. The material is based on 22 semi-structured interviews and observations of seven general meetings at which RAO officials and CSO representatives met. In addition, notes were taken during two workshops with key stakeholders and interviewees, respectively. Learning and transformative action were analysed through a TADS approach. The findings reveal that a signed agreement, stipulating collaboration between the two sectors (public and civil society) became a second stimulus for shared transformative agency. After signing the agreement, conflicts of motives arose, which challenged learning between stakeholders. Surprisingly, it was not the conflicts of motives between the two sectors, but those within each sector that constituted the most severe expansive learning challenges, and consequently also a delay in the development of the collaboration platform that was to provide welfare services. Nonetheless, the conflicts also contributed to small, incremental, steps of transformative action toward what they had set out to do

Civil society · Pedagogy · Political science · Public relations · Social science · Sociology · Transformative learning · Welfare · Information Systems Theories and Implementation · Law · Mental Health and Patient Involvement · Public Administration · Public Policy and Administration Research

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