Impact of public leadership on public service motivation and performance in complex environments
Bibliographic Data
| ID | 21505779 |
|---|---|
| Authors | Safyan Tahir Verka (0000-0002-1711-7286, Department of Leadership and Management Studies National Defence University Islamabad Pakistan, corresponding author), Meghna Sabharwal (0000-0003-1294-559X, School of Economic, Political and Policy Sciences The University of Texas Dallas Texas USA, corresponding author), Shazia Hassan (0000-0001-5728-7020, Department of Leadership and Management Studies National Defence University Islamabad Pakistan) |
| Year | 2025 |
| Volume | 45 |
| Issue | 1 |
| Pages | 16-31 |
| Publication date | 2025-02-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration and Development (JOURNAL) |
| Journal identifiers | ISSN: 0271-2075 • E-ISSN: 1099-162X |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/pad.2069 |
| OpenAlex | W4400476351 |
| Language | EN |
| Citations received | 1 |
| References cited | 84 |
This study empirically investigates the effects of public leadership (PL) on job performance (JP) and notes the mediating role of public service motivation (PSM) and the moderating role of environmental complexity (ENC) between PSM and JP. The research framework was tested using a survey of 211 civil servants working in Pakistan. The findings indicate significant positive effects of PL on JP. This relationship was partially mediated by PSM. Additionally, this study found that ENC negatively moderates the positive relationship of PSM and JP and dampens the effect of PSM on JP. The managerial implication of this study is to translate PSM into improved JP by reducing environmental complexities. Suggestions for future research are also presented
Business · Civil servants · Civil service · Political science · Politics · Positive relationship · Public relations · Public sector · Public service · Public Service Motivation · Structural equation modeling · Survey research · Applied Psychology · Customer Service Quality and Loyalty · Organizational Leadership and Management Strategies · Psychology · Public Policy and Administration Research · Social Psychology · Marketing
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| Citations per year | 1 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |