Development and psychometric properties of the leader apology scale
Bibliographic Data
| ID | 21570823 |
|---|---|
| Authors | Ali Ender Altunoğlu (0000-0002-7610-0812, Muğla Sıtkı Koçman University Fethiye/Muğla Turkey, corresponding author), Faruk Şahin (0000-0001-5013-8903, Muğla Sıtkı Koçman University Fethiye/Muğla Turkey), Sümeyra Babacan (Muğla Sıtkı Koçman University Fethiye/Muğla Turkey) |
| Year | 2022 |
| Volume | 39 |
| Issue | 4 |
| Pages | 452-467 |
| Publication date | 2022-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration (JOURNAL) |
| Journal identifiers | ISSN: 0825-0383 • E-ISSN: 1936-4490 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/cjas.1686 |
| OpenAlex | W4284975009 |
| Language | EN |
| References cited | 52 |
Three studies examine the utility and validity of the Turkish version of the leader apology measure using organizational samples from several industries. Study 1 (N = 263) indicated that four distinct and internally consistent factors shaped employee response to the leader apology measure. The proposed four‐factor structure of leader apology was confirmed by confirmatory factor analysis in Study 2 (N = 207). Leader apology measure was positively associated with authentic leadership, employees' organizational identification, and work engagement. Study 3 (N = 166) provided concurrent evidence that leader apology is positively associated with follower job satisfaction, and transformational leadership mediates this relationship. The results suggest that manager–employee relationships may benefit from leader apology
Confirmatory factor analysis · Job satisfaction · Organizational commitment · Organizational identification · Statistics · Structural equation modeling · Transformational leadership · Turkish · Work engagement · Computer Science · Emotional Labor in Professions · Job Satisfaction and Organizational Behavior · Mathematics · Psychology · Social Psychology · Workplace Spirituality and Leadership
Gender and Forgiveness
Transformational and Transactional Leadership
Transformational Leadership and Performance Across Criteria and Levels
An index of job satisfaction.
Workaholism, Burnout, and Work Engagement
The current status of measures of spirituality
Factor Retention Decisions in Exploratory Factor Analysis
When apologies work
Removing the Shadow of Suspicion
Two Decades of Research and Development in Transformational Leadership
A Short Measure of Transformational Leadership
Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes
Organizational Identity and Organizational Identification
Authentic Leadership
Common method biases in behavioral research
The Measurement of Work Engagement With a Short Questionnaire
When apologies fail
Cultural Differences in the Function and Meaning of Apologies
The impact of a victim-focused apology on forgiveness in an intergroup context
Comparison of management styles of local and foreign hotel chains in Turkey
The apology mismatch
Collectivism, Forgiveness, and Social Harmony
Alumni and their alma mater
The road to forgiveness
Burnout and Engagement in University Students
| Citation velocity | historical |
|---|---|
| Highly cited | No |