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University Social Responsibility

Unravelling the Perceptions of External Stakeholders

Bibliographic Data

ID21592382
AuthorsRosa María Rodríguez Izquierdo (0000-0002-9432-1280, Department of Education and Social Psychology University Pablo de Olavide Seville Spain, corresponding author)
Year2025
Volume79
Issue3
Publication date2025-07-01
Open AccessYes
TypeARTICLE
VenueHigher Education Quarterly (JOURNAL)
Journal identifiersISSN: 0951-5224 • E-ISSN: 1468-2273
PublisherWiley (PUBLISHER • GB)
DOI10.1111/hequ.70035
OpenAlexW4410851478
LanguageEN
References cited34

The paper examines how external stakeholders conceptualise university social responsibility (USR) and their perceptions about how universities implement USR in practice. A total of 18 external stakeholders from eight universities were interviewed. The results indicated that there was no shared and common conceptualization of USR and that USR was recurrently related to the areas of teaching, research, or community engagement, revealing an omission of management, governance, and campus life. This study contributes to the body of knowledge on USR by shedding light on the perspective of actors that are not sufficiently addressed in the literature, that is, those of external stakeholders. We argue for a revisited USR based on a reflective debate on the potential role of external stakeholders in helping higher education institutions address societal needs. The study informs practical applications that policymakers can use to advance their social impact and reduce the gap between USR policy and practice

Business · Conceptualization · Corporate governance · Corporate social responsibility · Perception · Political science · Public relations · Social responsibility · Sociology · Higher Education Governance and Development · Psychology · Sustainability in Higher Education · University-Industry-Government Innovation Models

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