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Is conflict useful after all? A scenario experiment on the antecedents and consequences of task and relationship conflict in military settings

Bibliographic Data

ID21620008
AuthorsMaria Ioana Telecan (Babeș-Bolyai University), Cláudia Rus (Babeș-Bolyai University), Claudia Lenuța Rus, Petru Lucian Curseu (0000-0003-0067-6310, Babeș-Bolyai University)
Year2023
Volume34
Issue1
Pages32-55
Publication date2023-01-06
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Conflict Management (JOURNAL)
Journal identifiersISSN: 1044-4068 • E-ISSN: 1758-8545
PublisherEmerald (PUBLISHER)
DOI10.1108/ijcma-03-2022-0050
OpenAlexW4288050228
LanguageEN
Citations received6
References cited70

Purpose Using a within-subject vignette experiment, this study aims to disentangle the differential effect of task and relationship conflict on team effectiveness and interpersonal outcomes. In addition, the authors aimed to test the moderating role of the conflict inducing person’s gender on task and relationship conflict outcomes. Design/methodology/approach Data were collected using four vignettes administered to 151 participants from an Air Force military organization. Findings Relationship conflict was more damaging than task conflict for team effectiveness, the harmonious interpersonal relations and the expected positive affective team climate. Task conflict triggers more positive emotions than relationship conflict and, in consequence, team effectiveness is higher in scenarios with the task rather than relationship conflict. The groups in which conflict is induced by a woman are not expected to perform better than groups in which the conflict is induced by a man. The similarity between participant’s gender and the gender of the person that generated the conflict accentuates rather than attenuates the effectiveness decline associated with relationship conflict. Task conflict triggers cooperative, while relationship conflict triggers assertive conflict management strategies. Research limitations/implications This study provided only a snapshot on how task and relationship conflict are perceived to relate to the various team and individual-level outcomes, particularly in military settings. Originality/value The findings evidence the differential effect of task and relationship conflict not only on team effectiveness but also on attitudinal and emotional team and individual-level outcomes

Conflict management · Emotional conflict · Interpersonal communication · Management · Political science · Team effectiveness · Vignette · Attachment and Relationship Dynamics · Conflict Management and Negotiation · Gender Diversity and Inequality · Psychology · Social Psychology

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Unique citing works6
Citations per year2
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6

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