Enhancing E-learning satisfaction in digital education
A comprehensive analysis of influential factors in Punjab’s E-learning institutes
Bibliographic Data
| ID | 21631319 |
|---|---|
| Authors | Mohamad Junaid (0000-0003-1580-7205, Southwest University), Muhammad Junaid (0000-0001-5497-727X, Southwest University), Wanjuan Zhong (Southwest University, corresponding author), Abdul Sattar Ghaffari (Shifa Tameer-e-Millat University), Xiaoqing Deng (Southwest University) |
| Year | 2025 |
| Volume | 33 |
| Issue | 4 |
| Pages | 2848-2860 |
| Publication date | 2025-04-21 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Interactive Learning Environments (JOURNAL) |
| Journal identifiers | ISSN: 1049-4820 • E-ISSN: 1744-5191 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/10494820.2024.2423176 |
| OpenAlex | W4405194599 |
| Language | EN |
| References cited | 17 |
This study explores the critical factors influencing E-learning satisfaction in digital education environments in Punjab, Pakistan, a region marked by significant disparities in educational accessibility. E-learning has emerged as a crucial tool for addressing educational gaps, particularly in areas with limited traditional infrastructure. A survey of 250 students across primary, secondary, and tertiary education levels from urban and rural areas, both public and private institutions, this research provides a comprehensive analysis of diverse E-learning experiences. The study employs a conceptual framework encompassing six dimensions: student characteristics, instructor behaviors, course content, technology use, design quality, and environmental influences. Using detailed statistical analysis through SPSS, key determinants of E-learning satisfaction were identified, with instructor responsiveness, course flexibility, and technological usability emerging as the most significant factors. Interestingly, student computer anxiety was found not to significantly affect satisfaction, indicating growing digital literacy among learners. The study also highlights disparities in technology integration based on gender, geographical location, and type of institution, emphasizing the need for tailored educational strategies. This research provides actionable insights for policymakers and educational institutions to enhance E-learning systems, ensuring they meet the diverse needs of students and contribute to reducing the digital divide in Punjab
Digital Learning · E learning · Educational technology · Electronic learning · Mathematics education · Multimedia · Computer Science · Online and Blended Learning · Online Learning and Analytics · Psychology · Technology Adoption and User Behaviour
Critical Inquiry in a Text-Based Environment
Suspending Classes Without Stopping Learning
The sudden transition to synchronized online learning during the Covid-19 pandemic in Saudi Arabia
The Covid-19 pandemic and E-learning
Advantages, Limitations and Recommendations for online learning during Covid-19 pandemic era
User Acceptance of Computer Technology
Emergent transition from face-to-face to online learning in a South African University in the context of the Coronavirus pandemic
Faculty’s and Students’ Perceptions of Online Learning During Covid-19
Covid-19 and teacher education
| Highly cited | No |
|---|