Designing Instructional Crisis Messages for College Emergency Notification Systems
A Test of the Idea Model
Bibliographic Data
| ID | 21633256 |
|---|---|
| Authors | Cailin M Kuchenbecker (0009-0001-4961-3997, Chapman University, corresponding author), Sara Labelle (0000-0002-4998-7278, Chapman University) |
| Year | 2024 |
| Volume | 75 |
| Issue | 1 |
| Pages | 59-75 |
| Publication date | 2024-01-02 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Communication Studies (JOURNAL) |
| Journal identifiers | ISSN: 1051-0974 • E-ISSN: 1745-1035 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/10510974.2023.2248688 |
| OpenAlex | W4386029018 |
| Language | EN |
| Citations received | 3 |
| References cited | 33 |
The internalization, distribution, explanation, and action (IDEA) model aids message designers in crafting effective instructional risk and crisis messages. This study applies the IDEA model to a new context (emergency notification systems on college campuses) using a different message length (short-written form). An experiment (N = 124) using manipulation checks revealed that internalization, explanation, and action can be successfully manipulated in short-written form. The IDEA message did not result in greater perceived response efficacy at posttest, but trended higher on learning outcomes than the standard and control conditions, although not significantly. Limitations and implications are discussed
Crisis communication · Political science · Public relations · Communication in Education and Healthcare · Computer Science · Disaster Management and Resilience · Psychology · Public Relations and Crisis Communication · Social Psychology
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| Unique citing works | 3 |
|---|---|
| Citations per year | 1,5 |
| Citation span | 2024 - 2026 (3) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 2 |