Understanding the technical and social paradoxes of learning management systems usage in higher education
A sociotechnical perspective
Bibliographic Data
| ID | 21651968 |
|---|---|
| Authors | Mohammed Ali (0000-0003-0930-701X, Salford Business School University of Salford Maxwell Building, University Rd Salford M5 4WT UK, corresponding author), Trevor Wood‐Harper (0000-0002-2246-3191, Alliance Manchester Business School University of Manchester Booth St W Manchester M15 6PB UK), Bob Wood (Alliance Manchester Business School University of Manchester Booth St W Manchester M15 6PB UK) |
| Year | 2024 |
| Volume | 41 |
| Issue | 1 |
| Pages | 134-152 |
| Publication date | 2024-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Systems Research and Behavioral Science (JOURNAL) |
| Journal identifiers | ISSN: 1092-7026 • E-ISSN: 1099-1743 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/sres.2945 |
| OpenAlex | W4323663441 |
| Language | EN |
| Citations received | 6 |
| References cited | 45 |
The recent COVID‐19 pandemic has created an unprecedentedly complex situation and wicked problem in the education domain. This has forced educators and learners to study from home using unfamiliar pedagogical typologies and technologies in order to adapt to the new work routine. This research contributes to theory and practice by adopting a sociotechnical approach (STS) to understand the technical and social implications of learning management systems (LMS) to inform pedagogical development. A qualitative approach is adopted, and semi‐structured interviews are conducted across two university cases with 40 academics and students to capture their perceptions of LMS usage. We found that technical paradoxes present a barrier to pedagogical development in the transition from blended learning environments to remote ones, where many wicked and unprecedented challenges emerge from learning remotely during a pandemic, while social paradoxes arise from cultural issues such as user resistance that impede the university's pedagogical goals and visions
Engineering ethics · Higher education · Knowledge management · Learning Management · Mathematics education · Pedagogy · Political science · Sociology · Sociotechnical system · Vision · Computer Science · COVID-19 and Mental Health · Engineering · Online and Blended Learning · Online Learning and Analytics · Psychology
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The story of socio‐technical design
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Principles of Sociotechnical Design Revisted
Some Social and Psychological Consequences of the Longwall Method of Coal-Getting
Social Science Transformed
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| Citations per year | 3 |
|---|---|
| Citation span | 2024 - 2026 (3) |
| Highly cited | No |