Does workplace humour influence work engagement? The role of workplace fun

Bibliographic Data

ID21698690
AuthorsChien-Yu Chen (0000-0003-2738-9629, Department of Marketing & Logistics Management, Chihlee University of Technology, New Taipei City, Taiwan, ROC), Jia-Jen Ni (Department of Applied Japanese, Chihlee University of Technology, New Taipei City, Taiwan, ROC, corresponding author), Kuei-Hsien Chen (0000-0002-8698-7621, Department of Marketing & Logistics Management, Chihlee University of Technology, New Taipei City, Taiwan, ROC), Kuei‐Hsien Chen (0000-0002-9397-2516, Chihlee Institute of Technology), Ming-Way Li (0000-0002-8733-5182, Department of Marketing & Logistics Management, Chihlee University of Technology, New Taipei City, Taiwan, ROC)
Year2023
Volume26
Issue15
Pages2543-2558
Publication date2023-08-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCurrent Issues in Tourism (JOURNAL)
Journal identifiersISSN: 1368-3500 • E-ISSN: 1747-7603
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13683500.2022.2090907
OpenAlexW4283395706
LanguageEN
Citations received3
References cited67

Workplace humour is particularly prevalent in the hotel industry. However, the effect of workplace humour on outcome variables remains unclear. To fill this research gap, this study investigated the association between workplace humour and work engagement and analyzed the mediating role of workplace fun. Accordingly, data from 305 full-time hotel employees showed that affiliative humour has a positive influence on workplace fun. Furthermore, aggressive humour has a negative influence on customer interactions. Fun activities, manager support for fun, and customer interaction mediate the affiliative humour-work engagement relationship. Only customer interaction mediates the aggressive humour-work engagement relationship. Moreover, we discussed the theoretical and practical implications of the study findings

Employee engagement · Political science · Public relations · Work engagement · Communication in Education and Healthcare · Engineering · Gender, Feminism, and Media · Humor Studies and Applications · Psychology · Social Psychology

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