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How Customer Participation Increases Wellbeing

Bibliographic Data

ID21703985
AuthorsXingyang Lv (0000-0001-5025-7769, Southwestern University of Finance and Economics), Rongbin Tang (Southwestern University of Finance and Economics), Jia Luo (0000-0002-0445-8794, Chengdu University), Min Zhang (0000-0003-4273-6836, Southwestern University of Finance and Economics), Qiuyun Li (0009-0007-3000-2444, Tianjin University of Finance and Economics, corresponding author)
Year2023
Volume24
Issue8
Pages2783-2811
Publication date2023-12-01
Open AccessYes
TypeARTICLE
VenueJournal of Happiness Studies (JOURNAL)
Journal identifiersISSN: 1389-4978 • E-ISSN: 1573-7780
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s10902-023-00703-w
OpenAlexW4389451529
LanguageEN
Citations received2
References cited61

Business · Customer advocacy · Customer delight · Customer intelligence · Customer retention · Customer satisfaction · Customer to customer · Service quality · Voice of the customer · Customer Service Quality and Loyalty · Job Satisfaction and Organizational Behavior · Psychology · Service and Product Innovation · Marketing

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  • Purchase and Protect

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  • Psychological ownership

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Citations per year2
Citation span2025 - 2025 (1)
Highly citedNo

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