Do Employees’ Emotions Contaminate Organisations? The Relationship between Emotional Contagion and Organisational Identification
Bibliographic Data
| ID | 21754826 |
|---|---|
| Authors | Kerem Toker (0000-0002-1904-1406), Ali Görener (0000-0001-6000-5143) |
| Year | 2022 |
| Issue | 78 |
| Pages | 26-40 |
| Publication date | 2022-09-15 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Revista de Cercetare si Interventie Sociala (JOURNAL) |
| Journal identifiers | ISSN: 1583-3410 • E-ISSN: 1584-5397 |
| Publisher | Expert Projects (PUBLISHER • RO) |
| DOI | 10.33788/rcis.78.2 |
| OpenAlex | W4296370872 |
| Language | EN |
| References cited | 8 |
This article presents empirical research that aimed to determine the direction and strength of the relationships between emotional contagion and organisational identification. Our study examined the effect of aviation sector employees’ emotional contagion levels on organisational identification and the moderating role of career characteristics, such as age differences and seniority, in this effect. Data collected from 296 aviation employees were analyzed using SPSS 25 and SPSS Process Macro programs for determining moderating effects. The findings revealed that emotional contagion has a positive and significant effect on organisational identification. It has been determined that individuals’ age and seniority differences have a moderating role in the effect of emotional contagion on organisational identification. The fact that the scope of the research is a single sector and organisation hinders the findings’ generalizability. Additionally, the cross-sectional design limits the ability to explain the cause-and-effect relationships between psychological factors. The results proved that positive emotions affect individuals faster than negative emotions and are more effective on OI. Hence, the establishment of an organisational climate dominated by feelings of love and happiness and devoid of feelings of fear and anger is recommended for managers seeking to foster OI. By revealing the implicit relationships among the concepts with empirical evidence, we aim to fill a significant gap, particularly with respect to organisational psychology, and to represent new insights to scholars and practitioners
Anger · Developmental psychology · Emotional contagion · Empirical research · Feeling · Generalizability theory · Happiness · Organizational commitment · Organizational identification · Political science · Seniority · Emotional Intelligence and Performance · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
Identity Work and Organizational Identification
The Emotional Contagion Scale
Organizational citizenship behaviours in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values
Social Comparisons in Boundary-Spanning Work
Empathic people have more friends
Organizational identification versus organizational commitment
Empathy and coping strategies in youths subject to protection measures
Alumni and their alma mater
| Citation velocity | historical |
|---|---|
| Highly cited | No |