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The Impact of Risk Awareness on Purchase Intention in E-Commerce

Mediating Role of Perceived Usefulness and Moderating Effect of Brand Perception

Bibliographic Data

ID22006740
AuthorsSayim Uddin (0009-0008-2606-5036, Begum Rokeya University), Md Rishad Kabir (Begum Rokeya University), Shakib Ahmed (0009-0004-2967-0443, University of Rajshahi, corresponding author), Raghib Abid (Begum Rokeya University), Mohammad Rakibul Islam Bhuiyan (0000-0003-4284-6461, Begum Rokeya University)
Year2026
Volume16
Issue2
Publication date2026-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/21582440261429575
OpenAlexW7164831680
LanguageEN
References cited63

The study analyzes the e-commerce buying intention based on risk awareness with its impact on perceived usefulness as a mediator and brand perception as a moderator. With the heightened amount of online shopping, when there are data security, fraud, and product quality concerns, it affects consumer decision-making. Through using SPSS 25 and SmartPLS 4.0, a quantitative analysis was made on 258 survey responses, and it concludes that risk awareness adversely affects the intention to buy a product or service online. Nevertheless, the impact of perceived usefulness lessens by building trust in the online marketplace. In addition, a strong brand perception decreases the uncertainty, increasing the likelihood of purchase. These results are compatible with the Technology Acceptance Model (TAM) as well as consumer decision-making theories, with implications for improving perceived usefulness through user-friendly solutions and improving trust based on brand credibility. Since the report was created using self-reported data, response biases may have been introduced. Future studies should employ longitudinal studies, including psychological elements, and look into cross-cultural differences to assess behavioral changes over time

Brand awareness · Elaboration likelihood model · Perceived quality · Perception · Risk perception · Structural equation modeling · Cultural and Educational Studies · Diverse Topics in Contemporary Research · Technology Adoption and User Behaviour

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