When and How User Comments Affect News Readers’ Personal Opinion
Perceived Public Opinion and Perceived News Position as Mediators
Bibliographic Data
| ID | 22010755 |
|---|---|
| Authors | E J Lee (0000-0002-8752-248X, Seoul National University), Eun‐ju Lee (0000-0003-4612-0625, Seoul National University, corresponding author), Yoon Jae Jang (0000-0002-6554-9948, Seoul Women's University), M Chung (0000-0001-6290-859X, Northeastern University) |
| Year | 2021 |
| Volume | 9 |
| Issue | 1 |
| Pages | 42-63 |
| Publication date | 2021-01-02 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Digital Journalism (JOURNAL) |
| Journal identifiers | ISSN: 2167-0811 • E-ISSN: 2167-082X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/21670811.2020.1837638 |
| OpenAlex | W3096316905 |
| Language | EN |
| Citations received | 19 |
| References cited | 34 |
Two experiments investigated when and how user comments on news websites affect individuals’ personal opinion. In Study 1 (N = 596), opinion-reinforcing (vs. opinion-challenging) user comments led participants to perceive both (a) public opinion and (b) the news tone to be more congenial to their own position, which induced opinion polarization. When user comments were presented within the news article as direct quotes, however, their influence on perceived public opinion was attenuated, with no corresponding change for perceived news position. Poorer message recall partly accounted for the reduced influence of quoted (vs. as-is) comments, but perceived manipulability did not. In Study 2 (N = 261), those with higher need for cognition (NFC) were more likely to infer public opinion from the user comments in their original form than those quoted in the news, but the opposite was true for low NFCs. Results suggest that neither priming nor consensus heuristic fully explain the effects of user comments on personal opinion
Business · Cognitive psychology · News media · Political science · Politics · Public opinion · Recall · Law · Misinformation and Its Impacts · Opinion Dynamics and Social Influence · Psychology · Social Media and Politics · Social Psychology
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| Unique citing works | 19 |
|---|---|
| Citations per year | 3,8 |
| Citation span | 2021 - 2026 (6) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 17 |