Visualisation of image restoration for Indonesian public officials during the Covid-19 Pandemic
Bibliographic Data
| ID | 22184100 |
|---|---|
| Authors | Miftha Pratiwi (0000-0002-8518-8561, Sriwijaya University), Rindang Senja Andarini (Sriwijaya University), Rindang Senja Andarini Rindang Senja Andarini, Rini Setiyowati (Sriwijaya University), Anang Dwi Santoso (0000-0002-0595-268X), Anang Santoso (0000-0002-7665-2617, Sriwijaya University) |
| Year | 2022 |
| Volume | 6 |
| Issue | 3 |
| Pages | 885-902 |
| Publication date | 2022-11-18 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies (JOURNAL) |
| Journal identifiers | ISSN: 2549-7294 • E-ISSN: 2549-7626 |
| Publisher | Dr. Soetomo University (PUBLISHER) |
| DOI | 10.25139/jsk.v6i3.4971 |
| OpenAlex | W4311320073 |
| Language | EN |
| Citations received | 1 |
| References cited | 49 |
Most studies on image restoration concentrate on text analysis of firms and CEOs in the Western context; hence, there is a need to explore similar practices in public organisations or public officials in an Eastern context. This study intends to investigate tactics and methods for repairing the image of public officials in eastern nations, including Indonesia, to fill this void. Visual and thematic analysis was performed on a dataset containing 2,000 Instagram posts from seven public officials in Indonesia. According to our findings, the visual analysis identifies six content kinds, while the thematic analysis identifies ten content types. They constitute image restoration methods, such as compensation, bolstering, corrective action, and shifting the blame, and image recovery strategies, such as reducing offensiveness of event, corrective action, and denial. This study reveals that, contrary to western literature, public authorities in Indonesia tend to employ the method of minimising the offensiveness of an occurrence
Content analysis · Denial · Geography · Indonesian · Indonesian government · Pandemic · Political science · Public relations · Qualitative research · Sociology · Thematic analysis · Crime, Deviance, and Social Control · Media Studies and Communication · Medicine · Psychology · Public Relations and Crisis Communication
Content Analysis
The role of social media in local government crisis communications
Crises and Crisis Management
The Role of Emotional Response during an H1N1 Influenza Pandemic on a College Campus
The Protective Powers of Crisis Response Strategies
Liking, Tweeting and Posting
Unpacking the black box
A Mixed Blessing? CEOs’ Moral Cleansing as an Alternative Explanation for Firms’ Reparative Responses Following Misconduct
Better safe than sorry
Populist Anti-Scientism, Religious Polarisation, and Institutionalised Corruption
La comunicación de crisis en política
Constructing Covid-19
Instagram
Virtual Government–Citizen Relations
Strategic manoeuvres and impression management
Double-Bind Accountability Dilemmas
| Citations per year | 0.33 |
|---|---|
| Citation span | 2023 - 2023 (1) |
| Highly cited | No |