Strategic manoeuvres and impression management
Communication approaches in the case of a crisis event
Bibliographic Data
| ID | 8418258 |
|---|---|
| Authors | Brendan O’Connell (0000-0001-6152-7162, RMIT University), Paul De Lange (0000-0002-7711-890X, Curtin University), Greg Stoner (0000-0001-5435-9324, Adam Smith Institute, corresponding author), Alan Sangster (0000-0002-9173-9702, University of Sussex) |
| Year | 2016 |
| Volume | 58 |
| Issue | 6 |
| Pages | 903-924 |
| Publication date | 2016-08-17 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Business History (JOURNAL) |
| Journal identifiers | ISSN: 0007-6791 • E-ISSN: 1743-7938 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/00076791.2015.1128896 |
| OpenAlex | W2288067027 |
| Language | EN |
| Citations received | 3 |
| References cited | 32 |
This historical study examines the actions of the Australian former asbestos company, James Hardie, when faced with a potentially ruinous corporate scandal between 2001 and 2007. The company became vilified as public awareness grew of the damage to public health its use of asbestos had caused. In response, it set-up a knowingly underfunded compensation fund supported by a strategy of misinformation and denial. Its actions are analysed using Oliver’s typology of strategic responses and theories of crisis management and crisis communications, providing insights into the company’s motivations for adopting strategies that took it to the brink of financial collapse
Business · Compensation (psychology · Crisis communication · Crisis management · Denial · Economics · False accusation · Management · Misinformation · Political economy · Political science · Public relations · Sociology · Strategic management · Typology · Disaster Management and Resilience · Law · Management and Organizational Studies · Marketing · Psychology · Public Relations and Crisis Communication · Social Psychology
Protecting Organization Reputations During a Crisis
Helping Crisis Managers Protect Reputational Assets
The iron cage revisited institutional isomorphism and collective rationality in organizational fields
Strategic Responses to Institutional Processes
Managing Legitimacy
Legitimation endeavors
Compensating the Workers
The Development of Large Scale Enterprise in Australia, 1910–64
A tale of two asbestos giants
The Iron Cage Revisited
| Citations per year | 0.5 |
|---|---|
| Citation span | 2020 - 2023 (4) |
| Highly cited | No |