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The Role of the Need for Cognitive Closure in the Effectiveness of the Disrupt-Then-Reframe Influence Technique

Table 1

Bibliographic Data

ID2220060
AuthorsFrank R Kardes (0000-0002-5000-8065), Bob M Fennis (0000-0003-4738-7524), Edward R Hirt (0000-0002-5346-9748, Indiana University Bloomington), Zakary L Tormala, Brian Bullington
Year2007
Volume34
Issue3
Pages377-385
Publication date2007-10-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Consumer Research (JOURNAL)
Journal identifiersISSN: 0093-5301 • E-ISSN: 1537-5277
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/518541
OpenAlexW2027548234
LanguageEN
Citations received8
References cited30

The disrupt-then-reframe (DTR) influence technique involves confusing consumers with a disruptive message and then reducing ambiguity by reframing the message. Experiment 1 shows that the DTR technique increases retail sales in a supermarket setting. Experiment 2 shows that the DTR technique increases the willingness to pay to join a student interest group. Experiment 3 shows that the DTR technique increases student support for a tuition increase. The results also show that the DTR effect increases as the need for closure increases and that disruption motivates consumers to embrace a reframed message that facilitates closure by reducing ambiguity

Ambiguity · Closure (psychology) · Cognition · Cognitive reframing · Economics · Table (database) · Behavioral Health and Interventions · Computer Science · Psychology · Psychology of Social Influence · Social Psychology

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Unique citing works8
Citations per year0,47
Citation span2009 - 2024 (16)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 7

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