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Decision Quicksand

How Trivial Choices Suck Us In

Bibliographic Data

ID2222729
AuthorsAner Sela (0000-0002-2272-2077, University of Florida), Jonah Berger (0000-0002-2669-8211, University of Pennsylvania)
Year2012
Volume39
Issue2
Pages360-370
Publication date2012-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Consumer Research (JOURNAL)
Journal identifiersISSN: 0093-5301 • E-ISSN: 1537-5277
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1086/662997
OpenAlexW2163264637
LanguageEN
Citations received8
References cited31

People often get unnecessarily mired in trivial decisions. Four studies support a metacognitive account for this painful phenomenon. Our central premise is that people use subjective experiences of difficulty while making a decision as a cue to how much further time and effort to spend. People generally associate important decisions with difficulty. Consequently, if a decision feels unexpectedly difficult, due to even incidental reasons, people may draw the reverse inference that it is also important and consequently increase the amount of time and effort they expend. Ironically, this process is particularly likely for decisions that initially seemed unimportant because people expect them to be easier (whereas important decisions are expected to be difficult to begin with). Our studies demonstrate that unexpected difficulty not only causes people to get caught up in unimportant decisions but also to voluntarily seek more options, which can increase decision difficulty even further

Cognitive psychology · Decision process · Economics · Epistemology · Inference · Management science · Phenomenon · Positive economics · Premise · Process (computing) · Artificial Intelligence · Computer Science · Decision-Making and Behavioral Economics · Psychology · Psychology of Moral and Emotional Judgment · Social Psychology

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Unique citing works8
Citations per year0,53
Citation span2011 - 2025 (15)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 7

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