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Preference Fluency in Choice

Bibliographic Data

ID23345754
AuthorsNathan Novemsky (Yale School of Management, corresponding author), Ravi Dhar (0000-0002-7796-5324, Yale School of Management, corresponding author), Norbert Schwarz (0000-0002-8868-7067, Ross School of Business, corresponding author), Itamar Simonson (0000-0002-0223-2273, Stanford Graduate School of Business, corresponding author)
Year2007
Volume44
Issue3
Pages347-356
Publication date2007-08-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Marketing Research (JOURNAL)
Journal identifiersISSN: 0022-2437 • E-ISSN: 1547-7193
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1509/jmkr.44.3.347
OpenAlexW2152025661
LanguageEN
Citations received89
References cited30

The authors propose that consumer choices are often systematically influenced by preference fluency (i.e., the subjective feeling that forming a preference for a specific option is easy or difficult). Four studies manipulate the fluency of preference formation by presenting descriptions in an easy- or difficult-to-read font (Study 1) or by asking participants to think of few versus many reasons for their choice (Studies 2–4). As the authors predict, subjective experiences of difficulty increase choice deferral (Studies 1 and 2) and the selection of a compromise option (Studies 3 and 4), unless consumers are induced to attribute the experience to an unrelated cause. Unlike studies of decision conflict, these effects are obtained without changing the attributes of the alternatives, the composition of the choice sets, or the reference points. The authors discuss the theoretical and practical implications of the results.

Choice set · Cognitive psychology · Compromise · Consumer choice · Deferral · Econometrics · Economics · Feeling · Fluency · Microeconomics · Preference · Processing fluency · Selection (genetic algorithm) · Artificial Intelligence · Behavioral Health and Interventions · Computer Science · Consumer Behavior in Brand Consumption and Identification · Decision-Making and Behavioral Economics · Psychology · Social Psychology

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Unique citing works89
Citations per year4,68
Citation span2007 - 2026 (20)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 83

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