Workforce development through e-learning adoption
A review and future research agenda using the ADO-TCM framework
Bibliographic Data
| ID | 22434854 |
|---|---|
| Authors | Divya Laxmi (0009-0005-2125-0003, Guru Gobind Singh Indraprastha University), Deepti Prakash (0000-0002-1739-4806, Guru Gobind Singh Indraprastha University) |
| Year | 2026 |
| Pages | 1-24 |
| Publication date | 2026-03-23 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Global Knowledge, Memory and Communication (JOURNAL) |
| Journal identifiers | ISSN: 2514-9342 • E-ISSN: 2514-9350 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/gkmc-09-2024-0639 |
| OpenAlex | W7138925265 |
| Language | EN |
| References cited | 56 |
Purpose This study explored how organizational environments affect employees’ learning preferences and outcomes in relation to the adoption of e-learning. Though e-learning adoption is important for continuous skill development, limited research explains its adoption in organizational settings. This study aims to identify key factors influencing workplace e-learning adoption to support employee and organizational development. Design/methodology/approach The systematic literature review was conducted on 102 relevant papers from Scopus on e-learning adoption among employees. The review explored the theories, contexts, methodologies (TCM) – antecedents, decisions and outcomes (ADO) by using the multi-step analysis technique defined by Denyer and Tranfield (2009). Findings The review found important ADO, along with relevant TCM, that shape workplace e-learning adoption. This shows how e-learning adoption advances employees’ flexibility, motivation and skill development. These insights supported the development of a unified conceptual model and provided a structured roadmap for effective e-learning adoption in organizations. Originality/value This review makes a novel contribution to the literature by developing a unified conceptual model that extends the traditional ADO–TCM framework. The model integrates key organizational and individual factors, including motivation, organizational support, learning readiness and training program structure. By combining Self-Determination Theory with Technology Acceptance Model/Unified Theory of Acceptance and Use of Technology and organizational learning theory, the study moves beyond technology-centric models to emphasize capability development in workplace contexts. The review also identifies research gaps and outlines future research directions to advance theoretical and practical understanding of workplace e-learning.
Conceptual framework · Conceptual model · Organization development · Organizational learning · Scopus · Systematic review · Workforce · Human Resource Development and Performance Evaluation · Online and Blended Learning · Technology Adoption and User Behaviour
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| Highly cited | No |
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