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Avatar-Mediated Networking

Increasing Social Presence and Interpersonal Trust in Net-Based Collaborations

Bibliographic Data

ID2270063
AuthorsGary Bente (0009-0005-0819-8132, University of Cologne), Sabine Rüggenberg (University of Cologne), Nicole C Krämer (0000-0001-7535-870X, University of Cologne), Felix Eschenburg (University of Cologne)
Year2008
Volume34
Issue2
Pages287-318
Publication date2008-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Communication Research (JOURNAL)
Journal identifiersISSN: 0360-3989 • E-ISSN: 1468-2958
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1111/j.1468-2958.2008.00322.x
OpenAlexW2020524408
LanguageEN
Citations received79
References cited96

This study analyzes the influence of avatars on social presence, interpersonal trust, perceived communication quality, nonverbal behavior, and visual attention in Net-based collaborations using a comparative approach. A real-time communication window including a special avatar interface was integrated into a shared collaborative workspace. Communication modes under investigation were text chat, audio, audio–video, and avatar. Significant differences were found between text chat and all other communication modalities in perceived intimateness, co-presence, and emotionally-based trust. Microanalyses of nonverbal activity and visual attention point to similarities between video and avatar modes, both showing higher levels of exposure to the virtual other and visual attention, in particular in the initial phase of interaction as compared to text and audio

Avatar · Cognitive psychology · Computer-mediated communication · Human–computer interaction · Interpersonal communication · Interpersonal relationship · Modalities · Multimedia · Negotiation · Nonverbal communication · Point (geometry · Social relation · The Internet · World Wide Web · Communication · Computer Science · Personal Information Management and User Behavior · Psychology · Social Psychology · Team Dynamics and Performance · Virtual Reality Applications and Impacts

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Unique citing works79
Citations per year4,65
Citation span2009 - 2026 (18)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 78

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