Initial Trust Formation in New Organizational Relationships
Bibliographic Data
| ID | 23375415 |
|---|---|
| Authors | D Harrison McKnight (0000-0002-2947-5822), Larry L Cummings, Norman L Chervany |
| Year | 1998 |
| Volume | 23 |
| Issue | 3 |
| Pages | 473 |
| Publication date | 1998-07-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Academy of Management Review (JOURNAL) |
| Journal identifiers | ISSN: 0363-7425 • E-ISSN: 1930-3807 |
| Publisher | Academy of Management (PUBLISHER • US) |
| DOI | 10.2307/259290 |
| OpenAlex | W4248074997 |
| Language | EN |
| Citations received | 155 |
Business · Economics · Knowledge management · Management · Organizational Behavior · Organizational culture · Organizational Effectiveness · Political science · Process management · Public relations · Sociology · Collaboration in agile enterprises · Computer Science · Psychology · Social Psychology
A Causal Inference on the Effects of Attention to Media Content About Autonomous Vehicles in the Influence of Presumed Media Influence Model
Measuring trust in organisational research
Analyzing data sharing willingness in intelligent connected vehicles
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members
Suspicious spirits, flexible minds
Toward Integrating Trust in Open Innovation
Alianzas sociales en América Latina
Advances in Advertising Research IX
The Future of Work
Trust in leadership
Inexperience and experience with online stores
The utilization of e‐government services
Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1
A Multidisciplinary Analysis of the Nature, Meaning, and Measurement of Trust
The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents1
Developing and Validating Trust Measures for e-Commerce
Cultivating the sense of belonging and motivating user participation in virtual communities
Removing the Shadow of Suspicion
Managing Citizens’ Uncertainty in E-Government Services
Contributing Knowledge to Electronic Knowledge Repositories
E-Commerce Product Recommendation Agents
How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust
Building Effective Online Marketplaces with Institution-Based Trust
Swift Guanxi in Online Marketplaces
Trust, Satisfaction, and Online Repurchase Intention
Antecedents of trust and continuance intention in mobile payment platforms
Antecedents of the adoption of the new mobile payment systems
Trust and TAM in Online Shopping
Advancing the Human–Computer Trust Scale Through Cross‐Cultural Validation
Mitigation Policy Acceptance Model
In Whom Do We Trust? A Multifoci Person-Centered Perspective on Institutional Trust during Covid-19
Trust in banks
Kosovan EFL students’ acceptance of AI tools for English language learning
How to improve tourists’ trust in official tourism destination websites in China—an empirical research based on CV and Pasp
A call for transdisciplinary trust research in the artificial intelligence era
Influence of cognitive value, interactive behaviour and imprints on consumers’ brand loyalty
Impact of organizational trust on organizational commitment
Socio-technical systems and trust transfer in live streaming e-commerce
Unraveling the prerequisites of citizen engagement intentions initiated by mobile government social media during emergencies
Transient Effects of Negative Controversies
How to Repair Trust When a Firm Encounters Trust Violations
Damage control
Role of data safety and perceived privacy for acceptance of IoT-enabled technologies at smart tourism destinations
Complexities of trust building through sociomaterial arrangements of peer-to-peer platforms
Promoting sustainability and desirable workplace behaviors in educational institutions in the presence of organizational politics and CEO narcissism
Trust is the engine of change
Consumers’ Trust in Persuasion
Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots
A Mixed Methods Study Exploring the Nature of Black Adolescents’ Unfair Treatment by School Staff
Merger-specific trust cues in the development of trust in new supervisors during an organizational merger
A study on organizational trust content in Chinese business organizations
Antecedents and consequences of the trust transfer effect on social commerce
The effects of subordinates’ performance on manager–subordinate conflict under the moderation effect of propensity to trust
Connecting perceived effectiveness of app evolution to app engagement
The role of emotional attachment in IPA continuance intention
First vs. Lasting Impressions
Why are victims fooled by fake investment platforms in China?? Insights from trust transfer theory
Triangulation of Salient Studies to Date on Trust-Building in Mediation
Swift trust development and prosocial behavior in time banking
Has facial recognition technology been misused? A public perception model of facial recognition scenarios
How human users engage with consumer robots? A dual model of psychological ownership and trust to explain post-adoption behaviours
South African millennials’ acceptance and use of retail mobile banking apps
Not to follow because of distrust
Toward the adoption of digital assistive technology
Virtual communities decision model (VCDM)
The effects of mobile phone use motives on the intention to use location-based advertising
Generative artificial intelligence for sustainable tourism
Trust and Contracting
Marginalized Stakeholder Theory
Right From the Start
When Does Competence Matter? Character as a Moderator in the Development of Trust
The effects of fair information practices on ad effectiveness among Chinese consumers
Can warnings curb the spread of fake news? The interplay between warning, trust and confirmation bias
Examining the effects of IT identity and trust in human-AI hybrids in virtual teams
Disentangling the relation among trust, efficacy and privacy management
Customer experience quality with social robots
VCAs as partners or servants? The effects of information sensitivity and anthropomorphism roles on privacy concerns
Societal acceptance of urban air mobility based on the technology adoption framework
Financing sustainable farming
Artificial intelligence vs. public administrators
In blockchain we trust? Demystifying the “trust” mechanism in blockchain ecosystems
The impact of technology on sports – A prospective study
Consumer multifaceted trust of central bank digital currency (CBDC) payment in travel and tourism
Preparing an exhibition in the post-pandemic era
Examining trust as a critical factor for the adoption of electric vehicle sharing via necessary condition analysis
Trust learning in the repeated trust game
On the Role of Beliefs and Trust for the Intention to Use Service Robots
Autonomous Systems and Technology Resistance
Health communication and trust in institutions during the Covid-19 lockdown in China's urban communities
Advancing constructionist leadership research through paradigm interplay
Inspiring teacher creativity through leader-teacher exchange (LMX)
Towards a Dynamic Model of Interpersonal Trust
Integrating Libertarian Paternalism Into Paternalistic Leadership
Coping With Perceived Abusive Supervision
Toward An Affect Based View of Principal–Agent Dynamics
Conceptualising Public Trust in High-Risk AI Policymaking
Mobile payment in omnichannel retailing
Sowing Intentions, Harvesting Sustainability
Building Trust in the Mission Area
Trust-building strategies in corporate discourse
| Unique citing works | 155 |
|---|---|
| Citations per year | 5,96 |
| Citation span | 2000 - 2026 (27) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 150 |